
Jack Maxton Chevrolet Inc
Columbus, OH

By Type
2,066 Reviews of Jack Maxton Chevrolet Inc
Fleet service Great communication. Great accommodations. After dropping a truck off for service I was taken back to my office by the Maxton ”shuttle service” ! I j Great communication. Great accommodations. After dropping a truck off for service I was taken back to my office by the Maxton ”shuttle service” ! I just think that is one thing that sets Maxton apart from other shops. You folks have always been great to us. More
Wonderful They had me in and out in less than 30 minutes, so I made it to work on time. I even got a free cat wash. They had me in and out in less than 30 minutes, so I made it to work on time. I even got a free cat wash. More
Sales and service. Service department suggestions are cost effective. Sales department was very helpful in suggesting a car to fit my needs. Quick Service always frie Service department suggestions are cost effective. Sales department was very helpful in suggesting a car to fit my needs. Quick Service always friendly and helpful. More
Exceptional service! Its always nice to have a great service advisor. Its only part of the process that they move on to bigger and better things. My first service advisor Its always nice to have a great service advisor. Its only part of the process that they move on to bigger and better things. My first service advisor was Brad in 2014 great guy great service. He moved on and i was paired with Will Reid. Another great experience and great customer service! He moved on as well and i have been with Joe Mathias since! Joe has been amazing since the first day. Always taken care if the minor details on my vehicle aside from regular service. He knows i am pretty busy with work and my kids and always on the go. I arrive, i am provided my paper work, a loaner vehicle is waiting for me, and i am out of there in less than 5 minutes. The only reason this recent service took 10 minutes, is because i wanted to thank him for his dedication to customer service, to me, and his attention to detail, i wanted to make sure he received all 10’s on his survey, and i wanted to make sure he received a gift to enjoy a nice dinner with his family! Thank you Joe and Jack Maxton for having exceptional customer service! For empowering your employees to take care of your customers! What an amazing group! Very impressive! More
Joe was great Joe took care of the struts on my GMC trunk. He was kind, courteous, and provided great service! The waiting room was great for me and the kids too! Joe took care of the struts on my GMC trunk. He was kind, courteous, and provided great service! The waiting room was great for me and the kids too! More
Transmission acting up under warranty. Dealership was very responsive getting problem resolved. Eric was great with the follow up work. Eric stayed on top of my issue and sent pickup back Dealership was very responsive getting problem resolved. Eric was great with the follow up work. Eric stayed on top of my issue and sent pickup back in when first response didn’t solve the problem. More
Quick & Accurate diagnosing I recently had a running bulb go out & I was also hearing a new “ticking” sound. Made my appointment. That day, within an hour they had found the sour I recently had a running bulb go out & I was also hearing a new “ticking” sound. Made my appointment. That day, within an hour they had found the source of the bulb-electrical - as well the sound which is an easy fix with some STP oil treatment. As a woman, I feel secure that I’m not being taken advantage of financially or with my time. More

Truly a good experience John Oakley was fantastic with helping my purchase a brand new car. I thought I would have to go to several dealerships but his service was prompt and John Oakley was fantastic with helping my purchase a brand new car. I thought I would have to go to several dealerships but his service was prompt and thorough. More

Top notch customer service I had a great experience purchasing my Colorado ZR2..John Oakley was great to work with..very upfront and honest..Couldn’t be happier..They’ve earned I had a great experience purchasing my Colorado ZR2..John Oakley was great to work with..very upfront and honest..Couldn’t be happier..They’ve earned a customer for life More
Great experience, easy process We have purchase purchased four vehicles at Jack Maxton. Each purchase was stress free. Our salesman John Oakley, was kind and forthright, making the We have purchase purchased four vehicles at Jack Maxton. Each purchase was stress free. Our salesman John Oakley, was kind and forthright, making the process much more enjoyable. More