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Jack Phelan Dodge Chrysler Jeep Ram
Countryside, IL
1,867 Reviews
At our dealership, we take immense pride in our strong and dedicated sales staff, who bring years of expertise and a profound understanding of the automotive industry to meet and exceed your expectations. Our team is wholeheartedly committed to making every visit to our dealership a seamless and enjoyable experience. Whether you're just beginning your car search or are ready to drive off in your dream vehicle, we are here to assist you every step of the way. Feel free to explore our extensive inventory online, where you'll find a diverse selection of vehicles tailored to suit various lifestyles and preferences. From spacious family SUVs to fuel-efficient sedans and rugged trucks, we have something to match every need. You can easily request more information about any vehicle, schedule a no-pressure test drive, or explore financing options designed to make ownership simple and stress-free. We also offer a variety of specials and incentives to help you save even more on your next vehicle. For added convenience, our online tools allow you to value your trade-in or pre-qualify for financing from the comfort of your home. At our dealership, your satisfaction is our highest priority, and we look forward to exceeding your expectations with our exceptional service and expertise.
If you don’t immediately find the exact vehicle you’re looking for, don’t worry. We encourage you to visit our Chrysler, Dodge, Jeep, and Ram dealer in person. Contact Us for additional information on how to reach out to us via phone or email. We are dedicated to providing exceptional customer service and look forward to the opportunity to assist you in finding the vehicle that perfectly suits your needs. We can’t wait to serve you and help make your car-buying experience enjoyable and stress-free!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,867 reviews
October 13, 2018
Disappointed with my salesperson I purchased my Jeep Compass on October 1 , two weeks ago I never received my 2nd set of keys and I don’t have a spare tire. I took a pic of the truck I purchased my Jeep Compass on October 1 , two weeks ago I never received my 2nd set of keys and I don’t have a spare tire. I took a pic of the truck and forwarded it to Mr. Flores. It’s been two weeks and I haven’t received any response from the car dealer and Mr. Flores. Keep your word, your word is your bond.... More
by Nancy
Employees Worked With
Israel Flores
October 12, 2018
New truck Good overall experience with the purchase of my new truck I would recommend Jose and Alicia they were easy to deal with whole process Thanks Good overall experience with the purchase of my new truck I would recommend Jose and Alicia they were easy to deal with whole process Thanks More
by Tomhadley
Employees Worked With
Jose Solorzano, Alicia Tokarski
October 09, 2018
Quick, easy, honest, and straightforward After doing a ton of shopping for a brand new Jeep Wrangler Sahara I came across the jack phelan. I walked in their beautiful brand new facility to be After doing a ton of shopping for a brand new Jeep Wrangler Sahara I came across the jack phelan. I walked in their beautiful brand new facility to be greeted with a nice smile by Ruben. I then told him the situation about how I hated buying cars because dealers just lie and he immediately assured me he would make it the best car buying experience I’ve ever had and that’s exactly what it was! More
by Jeepguy392
Employees Worked With
Ruben Mendoza, Marcin Gacek
October 07, 2018
Go see Ruben! Ruben was great, very nice guy to work with and he made it happen on my new Grand Cherokee! He showed me a cheaper car that still had everything I wan Ruben was great, very nice guy to work with and he made it happen on my new Grand Cherokee! He showed me a cheaper car that still had everything I wanted, never had a salesman save me money! More
by Newjeep229
Employees Worked With
Ruben Mendoza
October 07, 2018
My sales man Ruben Ruben Mendoza was our sales man. He was a pleasure to work with always attentive and very knowledgeable it was a great experience. I will definitely r Ruben Mendoza was our sales man. He was a pleasure to work with always attentive and very knowledgeable it was a great experience. I will definitely recommend him to my friends and family. More
by Araceli1
Employees Worked With
Ruben Mendoza
October 06, 2018
Awesome experience Very helpful with helping me find the car that fitted me. Also very flexible when it came to negotiating prices. I am overall happy with the choice I Very helpful with helping me find the car that fitted me. Also very flexible when it came to negotiating prices. I am overall happy with the choice I made. More
by steven.pitts
Employees Worked With
Jorge Soria, Marcin Gacek, Michal Marzec Mr. Hollywood
October 06, 2018
Excellent I would Like to Thank Pasquale DIDiana for all his help in making my experience an Excellent one. I will definitely recommend my family and friends to I would Like to Thank Pasquale DIDiana for all his help in making my experience an Excellent one. I will definitely recommend my family and friends to come Jack Phelan in Countryside to see Pasquale for his help. Thanks again Pasquale More
by MaryG
Employees Worked With
All the Employees where nice , Pasquale A.Di Diana, Jezabel Galvan
October 04, 2018
Awesome This guy Jose tell us bout everything also very helpful to explain bout the detail Is good experience for us to have him to guide us to get the car This guy Jose tell us bout everything also very helpful to explain bout the detail Is good experience for us to have him to guide us to get the car More
by Sumo
Employees Worked With
Jose Solorzano
October 04, 2018
Lies to get you in to door Would not recommend to anyone. After confirming a car was in stock and setting up a time toview, 2hourslater was toldthecarwassoldthefdaybefore. Whywo Would not recommend to anyone. After confirming a car was in stock and setting up a time toview, 2hourslater was toldthecarwassoldthefdaybefore. Whywouldyoueventellmeitwastherrandscheduleanappointment??????? Wouldntwasteyourtimewiththesepeople. Wasacompletelwasteofmytime. ImgladIdidnotdriveanhourtowastemytime More
by Jr124
Employees Worked With
Selena Rodriguez
October 04, 2018
New purchase Jose did a wonderful job throughout the whole process from when I walked into the dealership and leaving with my new car. Great people, highly recomme Jose did a wonderful job throughout the whole process from when I walked into the dealership and leaving with my new car. Great people, highly recommend More
by Lhnr89
Employees Worked With
Jose Solorzano
