Back

Jack Schmitt Auto World

O'Fallon, IL

not yet
rated
36 Reviews

915 West Hwy 50

O'Fallon, IL

62269

Directions

By Type

Showing 36 reviews

December 08, 2017

CTS service Had an appointment for my wife’s vehicle. Pulled up, in to the service entrance and the car was immediately taken to the service bays. I had no issues More

by HM1Bear
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Dec 10, 2017 -

Jack Schmitt Auto World responded

Thank you for such a great review! We are so glad to know that you had another satisfying appointment. It's great that you left such thorough feedback about your visit, it is much appreciated. We look forward to seeing you back again.

November 07, 2017

Great People, Exceptional Service I got a great deal on a pre-owned DTS from Jim Reichert in 2010. I have been getting it serviced there by Chuck, Wayne, Marianne and most recently Ry More

by mcortese4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Reichert, Ryan Coulson and service team, Jerry Mouser
Nov 08, 2017 -

Jack Schmitt Auto World responded

Wow! Thank you so much for the great review. We are so pleased that we have been able to help you and keep you coming back over the years. Looking forward to seeing you again!

October 03, 2017

Excellent Great experience very knowledgeable would and have used this salesman and dealership several times and looking to do so again. Will tell everyone how More

by Hanem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jin. Jerry
Oct 06, 2017 -

Jack Schmitt Auto World responded

Thank you for the great review Hanem! We are always happy to help and love hearing that our team has provided you with several great experiences. We truly appreciate your feedback and business!

September 17, 2017

Excellent experience. Tony Greer was great. He was not pushy, made sure we drove a car that we would consider buying - with what we wanted on the car and not any more - an More

by George
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Greer
Sep 18, 2017 -

Jack Schmitt Auto World responded

Thanks for the great review George! We are happy to help and love hearing that Tony provided such a great car buying experience for you. We appreciate your business and feedback greatly!

September 02, 2017

Great Service! Wayne and crew worked hard to get my vehicle's work completed timely and when it wasn't, a loaner card was immediately available. Work was done as ti More

by NANCY SLATER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne
Sep 06, 2017 -

Jack Schmitt Auto World responded

Thanks for the great review Nancy! We are happy to help and love hearing that the service team took great care of you and your vehicle!

May 15, 2017

Great service! Everyone I came into contact with was Great, I was dealing with Chuck, I believe and he was very friendly and helpful! Thank You! Jen Karius More

by Jen Karius
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
May 15, 2017 -

Jack Schmitt Auto World responded

Thanks for the great feedback Jen! We are happy to help and love hearing that Chuck provided you with a great experience!

April 18, 2017

Oil change and servicing Courteous, competent, timely and clean dealership. Pricing is also comparable with other dealerships of various makes. This service center has many More

by Peyton822
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 19, 2017 -

Jack Schmitt Auto World responded

Thanks for the great review Peyton! We are always happy to help and love hearing that our team provided such a great experience for you. We hope you'll return to us in the future!

April 18, 2017

Fair and Honest This was our second purchase from Jack Schmitt Cadillac. I trust them to be fair and open when dealing with customers. They met all of our expecta More

by AF Lt Col Retired
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Reichert Jerry Miuser
Apr 19, 2017 -

Jack Schmitt Auto World responded

Thank you for the great review! We are happy to hear that our great customer service has brought you back to us multiple times. We appreciate your feedback and business!

April 10, 2017

Quick oil change Dropped by about 10:15 AM to see if I could get a quick oil change without an appointment. They got me in and out real actively quick (before lunch). More

by Dave13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck
Apr 12, 2017 -

Jack Schmitt Auto World responded

Thanks for the great review Dave! We are so glad that our service team could get you in and out in a timely manner. Be sure to reach out to us with any other service needs!

March 22, 2017

3 month service Everyone @ Jack Schmitt is courteous, knowledgable, friendly and concerned about making sure my car is serviced accurately and in a timely manner! Dea More

by Faithful Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck in service, Jim Reichert, Dorothy Nugent, Jerry Mouser
Mar 22, 2017 -

Jack Schmitt Auto World responded

Thanks for the fantastic feedback! We are glad that our entire team could provide you with such a positive customer service experience. We hope that you'll return to us in the future with any other service needs!