Had an appointment for my wife’s vehicle. Pulled up, in to the service entrance and the car was immediately taken to the service bays. I had no issues with the department. I was alerted for items that required servicing and although not scheduled for them, it was performed. In the past I’ve gotten a loaner vehicle when needed, but this visit, one was not required, because of the quick service. I highly recommend using and visiting Jack Schmidt Cadillac, O’Fallon.