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Jack Schmitt Ford

Collinsville, IL

4.5
566 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 566 reviews

September 02, 2017

MKZ Purchase Visited to purchase a MKZ for our family since our oldest daughter will start driving our old car. Loved the look and feel of the car. More

by Paul123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Stack
Sep 06, 2017 -

Jack Schmitt Ford responded

Paul, Congratulations on your new MKZ!! We're glad that you loved the look and feel of the MKZ and are sure you'll be enjoying it for years to come. Please do not hesitate to let us know if there is anything we can assist you with in the future. We're always happy to help out! -Regards, Andy Carr, General Manager

September 01, 2017

Excellent service Went in to get shop for a new car and was very pleased with the salesman Roy. He was able to answer all my questions and concerns I had about buying a More

by Zerina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roach
Sep 06, 2017 -

Jack Schmitt Ford responded

Zerina, Thank you for the kind words! I'm glad that Roy was able to assist you with your vehicle search and we will absolutely look forward to assisting you in the future. If there is anything we can assist you with in the meantime, please do not hesitate to let us know. -Regards, Andy Carr, General Manager

September 01, 2017

Honest and straightfoward! Roy was honest and helpful, without any pressure. The 2017 Grand Caravan was priced fairly and in my range of under $20000. We appreciate the straig More

by ilviking
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roach
Sep 06, 2017 -

Jack Schmitt Ford responded

ilviking, Congratulations on your Grand Caravan! Our team constantly works to provide our customers with the information they're looking for without the addition of pressure or sales tactics. We appreciate the kind feedback about your experience with our team and look forward to continuing to provide that same great service long after the sale. -Regards, Andy Carr, General Manager

August 31, 2017

Excellent Info / Future Buyer Help I recommend Roy, he's attentive, non pressure, and best of all - knowledgeable! I came in looking at the new Lincoln Continental, with Roy's help, I' More

by Dealer#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roach
Sep 06, 2017 -

Jack Schmitt Ford responded

K, Thank you so much for the kind words regarding Roy and your experience here with our team. We pride ourselves on helping the customers achieve their goals whether that be purchasing, service, or simply researching a vehicle. We look forward to earning your business when you're ready to pursue a Continental! -Regards, Andy Carr, General Manager

August 31, 2017

Used Vehicle Purchase Just wanted to say thank you to Ben Firnkes and Jim Smith for their patience and their usaual outstanding work to get me where I needed to be to purch More

by ROBERT Bosworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Sep 06, 2017 -

Jack Schmitt Ford responded

Robert, Thank you for speaking about your experience with our team! I'm glad to hear that Ben and Jim Smith were outstanding while helping you find a great vehicle at a great price. Please do not hesitate to let us know if there is anything else my team can assist you with. -Regards, Andy Carr, General Manager

August 31, 2017

GREAT EXPERIENCE AND VERY PROFICIENT WITH THE ON LINE SALES 5 star was given because one call and they found the car we wanted and were very persona, through, proficient ,= and knowledgeable. When we need ano More

by Sports Doc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roy Roach
Sep 06, 2017 -

Jack Schmitt Ford responded

Sports Doc, Congratulations on your new vehicle! I'm always happy to hear when my team is able to exceed expectations and earn a 5-Star customer review. We pride ourselves on providing excellent service to customers in all of our departments and creating a great experience. We will absolutely look forward to the opportunity to earn your business again in the future. -Regards, Andy Carr, General Manager

August 30, 2017

always worth it. Called to see if I could get an appointment on a day I was off. I got that appointment no problem. Well done, good service. More

by Gary Michael Seneczyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Neuenschwander
Aug 30, 2017 -

Jack Schmitt Ford responded

Gary, Thank you for the feedback regarding our Service department! Our Service team works hard to accommodate our customers and ensure them great service in a timely fashion. Thanks again! -Regards, Andy Carr, General Manager

August 29, 2017

Escape 2017 Everyone very knowledgeable and friendly. It was great sales experience. Jamie went the extra mile as did Gary and John. It was a pleasure doing busin More

by Kenny G 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Thaller, Jaime Stack
Aug 30, 2017 -

Jack Schmitt Ford responded

Congratulations on your new Escape Kenny! I'm so glad to hear that our team was knowledgeable, friendly, and went the extra mile for you. Please do not hesitate to let any member of our team know if there is something we can assist you with in the future. -Regards, Andy Carr, General Manager

August 29, 2017

Second car My sales person, Jim Smith, was incredibly helpful! I got exactly the car I wanted with all options, at the price I wanted! Jack Schmitt is THE More

by cotamom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Aug 30, 2017 -

Jack Schmitt Ford responded

cotamom, We believe Jack Schmitt is THE place to go too! Thank you for the kind words, and I'm glad to hear that Jim was so helpful in finding you the exact car you wanted at the price you were looking for! Please do not hesitate to let us know if there is anything we can assist you with in the future. We're here to help! -Regards, Andy Carr, General Manager

August 29, 2017

"Great Service" We had been looking at Hyundai Sonatas for the last month at various dealerships in St. Louis. I saw one advertised on Car Gurus from Jack Schmitt Fo More

by Marie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Osborne
Aug 30, 2017 -

Jack Schmitt Ford responded

Marie, Thank you so much for that great feedback regarding your visit to our dealership and your experience with Laurie. Our team firmly believes that our customer service, knowledge, and professionalism makes all the difference to customers and it sounds like you felt that way too! We strive to make sure everyone has an enjoyable buying experience and always appreciate recommendations. Please do not hesitate to let Laurie or myself know if there is anything we can do in the future to assist you. -Regards, Andy Carr, General Manager

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