Jack Schmitt Ford
Collinsville, IL
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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The sales team was a pleasure to work with, very courteous and attentive and answered all my questions. No sales pressure, instead they were very interested in getting me the features I wanted in t courteous and attentive and answered all my questions. No sales pressure, instead they were very interested in getting me the features I wanted in the new truck.. A very positive buying experience! More
I walked in thinking I knew what I wanted to buy and walked out with something much better thanks to Crystal! She was patient and kind and took the time to get to know me and what was right for me. walked out with something much better thanks to Crystal! She was patient and kind and took the time to get to know me and what was right for me. More
The dealership was very friendly and honest. Nick worked very hard to get me into a vehicle and made the buying experience very easy. My wife loves the car!!! Thanks Nick!!! Nick worked very hard to get me into a vehicle and made the buying experience very easy. My wife loves the car!!! Thanks Nick!!! More
Crystal Hopson was very kind, helpful, and reassuring. I came in from out of state and she made the entire process seamless and easy. There was another gentleman that helped me out putting the roof back o I came in from out of state and she made the entire process seamless and easy. There was another gentleman that helped me out putting the roof back on the vehicle. Gary in the financal department was very nice as well. When I need another vehicle I'll definitely keep them in mind. More
I highly recommend this business. I was completely impressed with their professionalism and customer service. My husband and I just recently moved to town and Crystal gave us a warm w I was completely impressed with their professionalism and customer service. My husband and I just recently moved to town and Crystal gave us a warm welcome! Crystal helped us so much. She asked me what I want and suggested me a few options as I wasn’t unsure about what kind of car I was looking for. She explains everything clearly, provides options and educated explanations. You can tell she really cares about her customers. I will definitely be coming back and referring everyone I know about this place! More
Great service. Super kind and speedy! Got exactly what I was looking for in the price range I needed!!!! Super kind and speedy! Got exactly what I was looking for in the price range I needed!!!! More
I had an enjoyable experience at Jack Schmit. Thanks to Brad for the awesome customer service and help with getting me in my new vehicle. Thanks to Brad for the awesome customer service and help with getting me in my new vehicle. More
This was the best car buying experience of my life and they now have me for customer forever. Amanda was so professional and helpful. There was no high pressure and she made the car buying experience fun! they now have me for customer forever. Amanda was so professional and helpful. There was no high pressure and she made the car buying experience fun! More
Well let me tell that jack Schmitt took the Grinch out of my Christmas. I bought used truck from them a month ago. With two weeks of owning it I had moon roof issue. Nothing that the dealership or I could se my Christmas. I bought used truck from them a month ago. With two weeks of owning it I had moon roof issue. Nothing that the dealership or I could see ahead of time. I thought great another used car that I am going to take it the shorts on. I called Amanda Jackson and she worked with her new car manager Alex. They also worked with Jr the used car sales manager and had me bring it in. Let me tell you this no ordinary dealership they made my heart grow three times for this dealership. They are doing everything to make this right. If you want to feel like you are dealing with good honest people go to Jack Schmitt Ford. These guys are amazing people. See Amanda Jackson she will take care of you no hassles. Her managers Alex and JR are good solid people as well. Thanks again for making believe in a dealership again! More





