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Jack Schmitt Ford

Collinsville, IL

4.7
611 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 611 reviews

August 20, 2017

"Thank You, Laurie! Fantastic Service!" Laurie was awesome. We were in a bit of a time crunch and she went above and beyond to help us. The facility was clean and everyone we encountered was More

by Raymond 5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Jaime Stack, Laurie Osborne
Aug 30, 2017 -

Jack Schmitt Ford responded

Raymond, You're absolutely welcome and let me take a moment to say Thank you for the kudos! Our team always works to understand the needs and preferences of our customers. Whether that be a monthly payment, trade value , or simply a time crunch we're working with you, for you. Don't forget to stop by anytime our sales department is open for your free car washes! -Regards, Andy Carr, General Manager

August 19, 2017

Thanks, Drew! My wife and I had been to another area dealership and left there with a very bad taste in our mouths. We stopped by Jack Schmitt on a whim on the way More

by Rebecca D Bunte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Frueh, Ben Firnkes
Aug 30, 2017 -

Jack Schmitt Ford responded

Let us start off by saying Thank You for giving us a shot on a whim to earn your business and allowing us to show you our very different business model. Our team does not believe in pressure tactics of any kind and we certainly pride ourselves on standing out from other dealerships. Drew and our staff are always happy to listen to, work for, and help out our customers. We're so glad to hear that we've created another happy customer and we look forward to continuing to help in any way we can. -Regards, Andy Carr, General Manager

August 19, 2017

Excellent service in every way. Nick helped us in our purchase in every way. Nick is an excellent salesperson. Ben was also very helpful. Every step of the process was professiona More

by Jackie Whitehead
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Firnkes
Aug 30, 2017 -

Jack Schmitt Ford responded

Congratulations on your New F-150 Jackie! I'm glad to hear that Nick was helpful in every way and our team did a great job. Please do not hesitate to let us know if there is anything else we can assist you with, and stop by anytime for your free truck washes! -Regards, Andy Carr, General Manager

August 18, 2017

Jim Smith rocks This is the second car I've purchased from Jim Smith at Jack Schmitt Ford and both times were stress free. Jim is a very helpful and personable sales More

by Mroszell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Gary Thaller, Ben Firnkes
Aug 30, 2017 -

Jack Schmitt Ford responded

Mroszell, Jim Smith does rock! Thank you for taking the time to share your second experience with our sales department and, namely, Jim Smith. Our team works to create a stress free environment for everyone and I'm glad that was consistent during your visits. Our team looks forward to the opportunity to earn your business again in the future. -Regards, Andy Carr, General Manager

August 18, 2017

THE DEAL OF A LIFETIME Jack Schmitt Ford has lenders that will truly give you a second chance...I never expected to walk away with a brand new 2017 Ford Escape... More

by Elated!!!sherrylw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Stack
Aug 30, 2017 -

Jack Schmitt Ford responded

Sherry, Congratulations on your new Escape!! I'm so glad to hear that my team was able to get you a great vehicle AND the deal of a lifetime! I'm sure you'll enjoy your Escape for years to come and we look forward to providing you with great lasting customer service in the future! -Regards, Andy Carr, General Manager

August 16, 2017

Traveled 5 1/2 hours to buy from Jackschmitt ford . Purchased a 2017 Ford Expedition EL , best price , very professional and friendly service. I would definitely recommend doing business with this deale More

by Newcar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Jaime Stack
Aug 17, 2017 -

Jack Schmitt Ford responded

Congratulations on your 2017 Expedition EL! It's a beautiful SUV that I'm sure you'll enjoy for years to come. I'm glad that Jim was great to work with and we absolutely appreciate you giving us the opportunity to earn your business, especially with you traveling so far for us. We pride ourselves on providing great experiences every time. If you ever have any questions please do not hesitate to give us a call, and we look forward to earning your business again in the future. -Regards, Andy Carr, General Manager

August 16, 2017

Very Helpfulll Nick was very helpful in making sure I got the car I wanted and helped to make sure I recieved a good deal. He showed me the different things i can do More

by smelton2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Stack
Aug 17, 2017 -

Jack Schmitt Ford responded

smelton2, Congratulations on your new Fusion!! I'm so glad to hear that Nick was very helpful and made sure that you got exactly what you were looking for in your vehicle. Our team prides itself on making sure we create a great experience for our customers and part of that commitment is being there to show customers the new technology they'll have in their cars. If you ever have any questions about your vehicle or something we can assist with please do not hesitate to let us know. -Regards, Andy Carr, General Manager

August 14, 2017

Great buying experience Good experience ...no pressure to buy and the best feeling when buying a car is leaving without feeling you have been taken advantage of! Pleasure doi More

by Sancho85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Jack Schmitt Ford responded

Sancho85, We definitely agree that the best feeling when buying a car is leaving without feeling like you've been taken advantage of. Our team never relies on pressure tactics or pushing someone towards a vehicle. We know that customer service is vital to our business and always make sure that our customers are well taken care of before, during, and after the point of sale. Please do not hesitate to let us know if there is anything we can assist with in the future. -Regards, Andy Carr, General Manager

August 14, 2017

Very Helpful John was very helpful with me and buying my first car. He even took time to show me all the bells and whistles of my new car and helped me set my phon More

by Kimeey15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2017 -

Jack Schmitt Ford responded

Kimeey15, Congratulations on your first purchase!! I'm so glad to hear that John was very helpful during your first car purchase. Being a first time buyer can be a scary thing, and my team works to provide the best experience possible for all of our customers. Please do not hesitate to contact John or any member of our team if you ever have questions or need something we can assist with. -Regards, Andy Carr, General Manager

August 11, 2017

we recommend! Chris Wheeler at Jack Schmidt Ford was extremely pleasant to work with. He went above and beyond in the details of purchasing our car. We would highl More

by CBook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheeler
Aug 17, 2017 -

Jack Schmitt Ford responded

CBook, Thank you for taking the time to speak about your experience with our team. I'm glad to hear that Chris was extremely pleasant to work with. We strive to make sure every customer has the best experience possible with us and it sounds like your visit was no exception. We absolutely appreciate you giving us the opportunity to earn your business and we'll continue to provide excellent service for the future. -Regards, Andy Carr, General Manager

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