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Jack Schmitt Ford

Collinsville, IL

4.7
611 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 611 reviews

August 10, 2017

Great Service! Right from the start, when we walked in it was great! Roy got us started with finding the truck we came to see. Roy was very nice and helpful. Chris More

by fergie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Chris Wheeler, Roy Roach
Aug 10, 2017 -

Jack Schmitt Ford responded

Fergie64, Thank you so much for sharing your experience here! We always appreciate when customers take the time to let others know what kind of dealership we are from the customer standpoint. I'm so glad to hear that Roy, Chris, and Jaime were all great to work with in their varying roles. Our team prides itself on creating a one-of-a-kind experience for each customer with an emphasis on customer service. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 09, 2017

Very helpful and friendly Very friendly location, very easy to work with. Informative and helpful. All employees I dealt with were nice and helped make the process both quick a More

by Huelsmann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheeler
Aug 10, 2017 -

Jack Schmitt Ford responded

Huelsmann123, Thank you so much for taking the time to speak about your experience here at the dealership! We always work to make sure each customer has a positive lasting experience with us. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 09, 2017

Replacement in a hurry! Our 3 month old minivan was totaled ! We were fine but needed another one quickly. Surprisely, Jack Schmitt had a pre-owned 2017 of our Same car! They More

by Minivanmom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2017 -

Jack Schmitt Ford responded

Minivanmom, We're so glad to hear that your son was okay and that we were able to help get your family back on the road! We work to make sure every customer has great experience here with us and that we do our best to find the perfect vehicle for you. Don't forget to stop by anytime our Sales department is open for your free car washes for life! -Regards, Andy Carr, General Manager

August 09, 2017

Easy Car Search Everyone was friendly and Nick made it easy to make my decision to buy a car! I would recommend this dealership to friends any time. More

by Bgee3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2017 -

Jack Schmitt Ford responded

Bgee3, Congratulations on your Hyundai Accent!! I'm so glad to hear that Nick was great to work with and make your vehicle purchase decision easy. We pride ourselves on giving customers a great experience every time. Don't forget to stop by anytime for your free car washes for life! -Regards, Andy Carr, General Manager

August 08, 2017

Short sweet and excellent Phenomenal service. HIGHLY recommend! They made the process very simple and were very friendly and informative about everything. I chose here over com More

by obettasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Travis Bricker
Aug 08, 2017 -

Jack Schmitt Ford responded

obettasso, Congratulations on your Jeep!! I'm so glad to hear that you highly recommend our team! We try to make things as simple and enjoyable as possible for our customers. Buying a vehicle can be stressful and we work to take away any of the stressors. Please do not hesitate to let us know if there is anything we can assist you with in the future. -Regards, Andy Carr, General Manager

August 06, 2017

buying a vehicle Excellent, very professional. Worked with us on everything. Tried to meet us on all our expectations. Treated us very well. Friendly and very helpful More

by Rmaxwe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Laurie Osborne
Aug 08, 2017 -

Jack Schmitt Ford responded

Rmaxwe, Thank you for sharing your experience here at the dealership! I'm glad to hear that Laurie was excellent and very professional. My team constantly works to provide a great experience to our customers and we're willing to be flexible to meet their needs as well. Feel free to stop by anytime the Sales department is open for your free car washes for life as well! -Regards, Andy Carr, General Manager

August 04, 2017

Service on 2017 Escape purchased at Jack Schmitt 11/2016 My appointment was at 2:00pm and I was out by 3. That is what I call SUPERIOR. Thanks to all the service guys for making this service memorable. I' More

by trekkie52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
Aug 08, 2017 -

Jack Schmitt Ford responded

trekkie52, Thank you so much for taking a couple of minutes to share your service experience! Customers often share their sales experiences but don't always have a reference point for the quality of a dealership's service department. I'm glad that you decided to share with others the experience you had with us. Our Service department, like all of our departments, constantly works to improve their function and level of satisfaction for our customers. If you ever need anything in the future please do not hesitate to let us know. We're here to help! -Regards, Andy Carr, General Manager

August 04, 2017

No High Pressure John Reilly's personality and friendliness overshadows everything about buying a vehicle. My first time to Jack Schmitt Collinsville and I was immedia More

by Charlie W Baird
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Stack
Aug 08, 2017 -

Jack Schmitt Ford responded

Charlie, Thank you so much for taking the time to speak regarding your experience with John Reilly. My team works hard everyday to ensure our customers have the best experience possible. I'm glad to hear that John was informative and went over the features of your New Edge. I'm sure you'll enjoy your Edge for many years to come and if you ever need anything or have questions for us please do not hesitate to let any member of our team know. We're always happy to help! -Regards, Andy Carr, General Manager

August 04, 2017

2017 Flex Purchase I dealt with Travis Bricker. I bought my new Flex from him. I guess that shows I was happy with my treatment there. I would recommend Travis this deal More

by droady
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Travis Bricker
Aug 08, 2017 -

Jack Schmitt Ford responded

droady, Congratulations on your new Ford Flex! I'm glad to hear that you were happy with your treatment from Travis and Jaime. We absolutely appreciate the recommendation and we hope you share the word. If you need anything in the future, please do not hesitate to give us a call. We're always happy to help out! -Regards, Andy Carr, General Manager

August 04, 2017

Awesomeness Been dealing with this dealership for the last 4 yrs as nd h qa be never had a bad experience. Always bent over backwards to give me everything I nee More

by Patti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Frueh, Craig Neuenschwander, Jaime Stack
Aug 08, 2017 -

Jack Schmitt Ford responded

Patti, Thank you so much for the kind words! We truly believe in creating a great lasting relationship with all of our customers and I'm so glad to hear that my team has been able to continue to provide you great service over the years. We appreciate you taking the time out of your day to share your lasting experience with everyone and we absolutely look forward to continuing to provide you with excellent service and care in the future. -Regards, Andy Carr, General Manager

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