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Jack Schmitt Ford
Collinsville, IL
569 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 569 reviews
July 02, 2017
Pleasant! I knew what I wanted to look at. I was shown the car and the salesman, Chris, was very aware of my time as well as my needs. I told him what I wante I knew what I wanted to look at. I was shown the car and the salesman, Chris, was very aware of my time as well as my needs. I told him what I wanted to pay and also what I needed for my trade in. I was not made to sit and wait long while my car was driven and trade in value was given. I was very pleased with the friendliness as well as professionalism of the entire staff. More
by Flinn,shirley
Employees Worked With
Jaime Stack, Chris Wheeler
July 02, 2017
Sales associate was very knowledgeable and helpful Dealership was great to work with. Our sales associate, Laurie was extremely helpful, knowledgeable and great to work with. We've purchased multiple c Dealership was great to work with. Our sales associate, Laurie was extremely helpful, knowledgeable and great to work with. We've purchased multiple cars in the past at different dealerships and have ways had bad experiences. Not with Ford in collinsville, it was the best vehicle buying experience we've had and will buy again from them in the future. More
by Cassandra Ford
Employees Worked With
Jaime Stack, Laurie Osborne
July 01, 2017
Good experience My husband and I were very pleased with our salesman Chris Wheeler. He made us feel very comfortable and " at home" during our visit. And he didn't sc My husband and I were very pleased with our salesman Chris Wheeler. He made us feel very comfortable and " at home" during our visit. And he didn't scare easy during my test drive😆 More
by Debster
Employees Worked With
Chris Wheeler
July 01, 2017
Laurie was very professional and kind helpful I always shop in St Louis for my new vehicles but found out shopping in Illinois and Jack Smith the prices were just as good I always shop in St Louis for my new vehicles but found out shopping in Illinois and Jack Smith the prices were just as good More
by DDWW
Employees Worked With
Laurie Osborne
June 29, 2017
fair price, but watch for "tricks on warranty and loan terms Ben Firnkes in finance said we could extend the 3year 36000mi warranty to 10year 100000mi, while signing papers we noticed it was not a Ford warranty Ben Firnkes in finance said we could extend the 3year 36000mi warranty to 10year 100000mi, while signing papers we noticed it was not a Ford warranty (we felt missled), also we were comparing to another dealer with same down payment and 60mo. loan, Ben's payments were cheaper (while signing loan papers WE noticed that the loan was for a longer term) it just reinforced the "car salesman " stereotype. Also salesman Chris Wheeler was to install a spoiler and get me splash guards at dealer cost,( no cost to dealer just a perk for me). The spoiler was a fair price and looks great but he tried to sell me splash guards at retail price( i checked with another dealer about dealer cost). Chris' excuse was that Sales, Parts, and Service are all seperate businesses and that is what his parts man was charging him. I don't care about there business set up i just know every door i walked through said JACK SCHMITT FORD/LINCOLN, "the DEALER". So i went to my local Ford dealer and ordered splash guards at full price from them. We love the car and paid a fair price, but the "experience" could have been better. More
by red16taurus
Employees Worked With
Ben Firnkes, Chris Wheeler
June 27, 2017
Travis was the best! Yesterday I was a bummed out owner of a 2009 Chevy Aveo. Today, thanks to Travis Bricker I am the proud owner of a 2014 Ford Escape. When I initially Yesterday I was a bummed out owner of a 2009 Chevy Aveo. Today, thanks to Travis Bricker I am the proud owner of a 2014 Ford Escape. When I initially called Jack Schmitt I informed the gentleman on the other side that I have walked away from 4 other dealerships in St. Louis and refuse to work with anyone who was pushy, impatient, or rude. The gentleman introduced himself as Travis and assured me he was patient, no pressure, and certainly not rude. I am delighted to say that he was true to his word. I will happily recommend any friends and family to Travis and the Jack Schmitt family. More
by Katie Dean
Employees Worked With
Travis Bricker
June 26, 2017
Very satisfied!!! Got the truck I've been wanting!! Experience was great...would definitely recommend this dealership...love my truck!! Have already told many people to head that way! Thanks for all th Experience was great...would definitely recommend this dealership...love my truck!! Have already told many people to head that way! Thanks for all the help Nick!! More
by Elaine Hearring
Employees Worked With
June 24, 2017
Feels Like I Finally got my DreamCar!! This was an easy and amazing experience! I am made to feel that I can be difficult at times for wanting what I want. Not this time. JR and the rest of This was an easy and amazing experience! I am made to feel that I can be difficult at times for wanting what I want. Not this time. JR and the rest of the team took excellent care of me and I finally drove away feeling as if I left nothing behind. More
by sprngbrd32
June 22, 2017
Great Service My salesman, John Reilly, was the best! He was very nice and sociable. He answered any question I had, and was very informative about the vehicle I wa My salesman, John Reilly, was the best! He was very nice and sociable. He answered any question I had, and was very informative about the vehicle I was purchasing. He also helped me move my junk from my old car to the new one. The finance guy was cool too. He made sure I was getting the best financing for my situation. If you've wasted your time and money somewhere else, you obviously don't know Jack Schmitt! More
by Deon KG
June 20, 2017
Awesome Job! It was easy working with everyone at the dealership. I didn't get haggled, chased around or anything. They helped to answer all the questions we had It was easy working with everyone at the dealership. I didn't get haggled, chased around or anything. They helped to answer all the questions we had, and made the sale a painless experience. Great job Travis and Jaime!! The Lacy's More
by Happy Day
Employees Worked With
Jaime Stack, Travis Bricker
