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Jack Schmitt Ford

Collinsville, IL

Overview
Employees
Reviews
Vehicles
4.6
569 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 569 reviews

June 17, 2017

Super service Great service from Nick. He listen to our needs and addressed them in a courteous and professional manner. He was prompt and very detail. In addition, More

by Me9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2017 -

Jack Schmitt Ford responded

Me9999, I appreciate you taking a few minutes to share your experience here at the dealership with Nick! Our business relies on great customer service and creating a lasting positive relationship with people just like you. We believe in the greatness of our whole team and are glad to hear that you believe in us too! If you ever need anything in the future, please do not hesitate to let us know how we can help. -Regards, Andy Carr, General Manager.

June 16, 2017

Good Old Fashioned Customer Service Looking to purchase a new vehicle? Come to Jack Schmitt Ford to receive Great customer service, competitive pricing, and a huge inventory to choose fr More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick, Karateew
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Jun 19, 2017 -

Jack Schmitt Ford responded

Thank you so much! We deeply appreciate you taking a few moments to speak on your purchasing experience here at Jack Schmitt Ford Lincoln. Customer Service is our #1 priority because with out great customers like you we wouldn't be here! Nick and the rest of our team strive to created a one-of-a-kind experience for everyone and show that you can get a great deal on the vehicle of your dreams without compromising on customer service. We hope you enjoy your Edge for many years to come and look forward to creating another great experience when you're ready to trade! -Regards, Andy Carr, General Manager.

June 15, 2017

Great experience at this dealership I had a great experience at this dealership! They were very friendly, helpful and welcoming to me and my husband with our purchase of our new Ford Edg More

by Stephanie Brown-Bohlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Carr
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Firnkes
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Jun 19, 2017 -

Jack Schmitt Ford responded

Stephanie Brown-Bohlen, We are so glad to hear that Nick was helpful with going over all of the awesome new technology in your new Ford Edge! We are always happy when our customers take the time to let others know about their experiences here at the dealership. If you ever need anything or have any questions regarding your Edge feel free to give us a ring and we would be happy to help out! -Regards, Andy Carr, General Manager.

June 14, 2017

Fantastic Experience Best car buying experience Ive ever had. Highly recommend this dealership to anyone looking for a new or used vehicle. JR was fantastic and the Genera More

by Bill C.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Reilly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2017 -

Jack Schmitt Ford responded

Bill, Thank you for the kind words! It's always a proud moment when my team can leave a customer saying "best car buying experience I've ever had." We strive to leave that impression on every customer and I'm glad that you took a moment to share that with others considering our dealership. My team and I are looking forward to showing you great continuing service in the years to come. -Regards, Andy Carr, General Manager.

June 14, 2017

Awesome Customer Service Drew Frueh is a product specialist at this dealership and he was amazing to work with! I truly recommend this dealership because of him. We made a ver More

by Trishlay1718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Frueh
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Jun 19, 2017 -

Jack Schmitt Ford responded

Trishlay1718, I'm so glad to hear that you had a great experience with Drew and our dealership! Making a large purchase can be a daunting task, so my team and I always strive to relieve as much pressure from purchasing a vehicle as possible. If you would ever have any questions about your new F-350 please do not hesitate to contact Drew or any member of the team, as we're always happy to help. Don't forget to bring it by for those free car washes for life! -Regards, Andy Carr, General Manager.

June 13, 2017

Easiest car buying experience ever! Nick was super friendly and extremely helpful. He made the car buying experience very enjoyable.He was very knowledgeable and answered all of our ques More

by Mustang17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2017 -

Jack Schmitt Ford responded

Mustang17, Thank you for taking a few moments to speak in regards to your experience with Nick. I am always happy to hear that my team was able to make your car buying experience very enjoyable. If you should ever have any questions about your new vehicle just give Nick or any of my team members a call and we'll be happy to help however possible! -Regards, Andy Carr, General Manager.

June 09, 2017

Travis was great with our grandson!!! Travis took care of our 17 year old grandson with respect and treated him as an equal. Took the time to explain all the features to him More

by Brenden's Car
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jimmy Smith, Travis Bricker
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Jun 19, 2017 -

Jack Schmitt Ford responded

Brenden and his Grandparents, Thank you so much for the kind words about Travis! He is a great member of our team and we're lucky to have him. Our team is very serious about the customer service we provide and it wouldn't change how we treated him if he was 17 or 97. Customers are our highest priority and we work to create a great experience for everyone. We're sure Brenden will love his new vehicle and don't forget to send him in for those free carwashes for life! -Regards, Andy Carr, General Manager.

June 02, 2017

Awesome service I had a very unique situation and Jack Schmidt Ford exceeded my expectations. In particular, Jaime in finance. She provided great communication, profi More

by Joe1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack
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Jun 19, 2017 -

Jack Schmitt Ford responded

New Accord Owner, Thank you for taking a few moments to speak up regarding your experience with our Finance department. I'm so glad to hear that Jaime was able to create a great experience for you at our dealership. We look forward to continuing that great experience for you, and don't forget about those free carwashes! -Regards, Andy Carr, General Manager.

May 28, 2017

Good customer service Travis has been a real pleasure to deal with during this transaction. He worked really hard to get us into our Tahoe. He was prompt with returning pho More

by Melissa Kempfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Bricker
Report | Print
Jun 19, 2017 -

Jack Schmitt Ford responded

Thank you Melissa! I really do appreciate when customers take a moment to praise a member of the team here at Jack Schmitt Ford Lincoln. I'm happy to hear that Travis was able to show you how hard we're willing to work for our customers. Our customer service extends far beyond the moment you drive away in your new vehicle. I'm sure you'll be enjoying your Tahoe for years to come, and if you ever need anything in the future or have questions don't hesitate to give Travis or any team member a call. -Regards, Andy Carr, General Manager.

May 27, 2017

Best experience ever!! First time purchasing a vehicale from Jack Schmitt Ford. Laurie was one of the best people I met in the car business, she was very kind knowlegeable a More

by rkwider
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Stack, Geoff Valdejo, Laurie Osborne, Travis Bricker
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Jun 19, 2017 -

Jack Schmitt Ford responded

rkwider, Thank you so much! I'm so glad to hear that Laurie was able to create a great experience for you! Our team strives to make every experience here at Jack Schmitt Ford Lincoln a great one. If you would ever have a questions please don't hesitate to give Laurie or any of our team members a call, we're always happy to help. Don't forget about those free carwashes too! -Regards, Andy Carr, General Manager.

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