Jack Schmitt Ford

Smooth The overall experience went smoothly. I was under no pressure to leave with the car that night.I was able to come in on my day off,everything was read The overall experience went smoothly. I was under no pressure to leave with the car that night.I was able to come in on my day off,everything was ready with no delays.There was never any pressure by Laurie,she is an asset to the dealership.Thanks for everything More

Lincoln MKC I started my purchase through the internet asking for the value of my trade in. I received a follow up call from Laurie Hinton. She was very informati I started my purchase through the internet asking for the value of my trade in. I received a follow up call from Laurie Hinton. She was very informative & spent a lot of time with me at the dealership making certain I was made the right purchase for me. I would definitely recommend Laurie and the dealership. More

No stress Walked in with a True Car estimate on the Jeep I wanted and a Kelly Blue Book offer on my trade in, so all we needed to do was test drive and wait on Walked in with a True Car estimate on the Jeep I wanted and a Kelly Blue Book offer on my trade in, so all we needed to do was test drive and wait on paperwork. Laurie handled all the coordination and had excellent taste in memes. More

Great Experience Just bought our family car here. Chris was so easy and awesome to work with! He made the car buying process fun and enjoyable. I would highlyrecommend Just bought our family car here. Chris was so easy and awesome to work with! He made the car buying process fun and enjoyable. I would highlyrecommend this dealership and salesman Chris to anybody! More

Great experience I went in to this dealership knowing exactly what I wanted, having seen the car online. Jim Smith greeted us, we test drove the car, and in the end, h I went in to this dealership knowing exactly what I wanted, having seen the car online. Jim Smith greeted us, we test drove the car, and in the end, he made the deal. Been buying cars for many years, and this experience was pretty much hassle free! Love my new Impala LTZ! More

Poor financing practices My experience with the Laurie Hinton was fine. I was offered very little for my trade, which is fairly typical with most dealerships. They had to ju My experience with the Laurie Hinton was fine. I was offered very little for my trade, which is fairly typical with most dealerships. They had to jump the vehicle I was buying to take it to the back to clean. I asked them to check the battery in service before I went through financing. They told me it was fine before I left. I drove 45 minutes home and the battery was still dead. I had it tested at Autozone and they told me the battery was bad. I had to buy a new battery the same day I purchased the vehicle. I was reimbursed later. I then found out I had to pay sales tax on money I financed for sales tax because of the way they wrote up the sale. They added money I borrowed for sales tax to the sale price of the vehicle. I paid $120 extra sales tax on my sales tax. They were unwilling to correct the sales contract to fix the problem. Even the DMV said it was written wrong. Ben, in finance, said this is how they always had done it and I was the first person to say something. I guess I should have financed through another source. I would not recommend buying a vehicle here. More

Wonderful! Everyone was very helpful and helped in every way they possibly could. I would highly recommend them to anyone! They got my Jeep to the monthly paymen Everyone was very helpful and helped in every way they possibly could. I would highly recommend them to anyone! They got my Jeep to the monthly payment range I would like. Laurie was amazing and super personable! More

Great bunch of ladies to work with The whole process was very relaxed and pleasant. I've never been able to describe a car buying experience that way. Laurie was very patient with me, The whole process was very relaxed and pleasant. I've never been able to describe a car buying experience that way. Laurie was very patient with me, answered all my questions, and let me work through picking the best vehicle for me. I really love my new car. More

Good Services I really had a good experience with buying my car today. My salesman Travis Bricker was really awesome he was understanding with what I was looking fo I really had a good experience with buying my car today. My salesman Travis Bricker was really awesome he was understanding with what I was looking for and my price range...He truly made my experience great....So if your looking for a good car come to Jack Schmitt and Travis Bricker will lead you to what your looking for without any doubts. More

Bait and switch Made the mistake of driving out from st.louis. I called ahead to make sure the vehicle was there and was referred to Laurie (the sales rep I had been Made the mistake of driving out from st.louis. I called ahead to make sure the vehicle was there and was referred to Laurie (the sales rep I had been talking to about the vehicle). We did a test drive and we're ready to sign paperwork with a pre-approved loan. We were told we would have to wait a bit while they detailed the car and she got some paperwork going. Finally she brought us to the office only to tell us they "accidentally" gave a test drive in the wrong vehicle and the one that sat on their lot since late November had amazingly been sold the day before. Total waste of our time. I will be telling everyone I know to stay the he'll away from this dealership. -Jeff More