Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jack Schmitt Ford
Collinsville, IL
568 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 568 reviews
June 21, 2016
New truck Very friendly no pressure to buy , Damon Harkins great salesman works with you lots of cars and trucks to chose from very enjoyable experience free ca Very friendly no pressure to buy , Damon Harkins great salesman works with you lots of cars and trucks to chose from very enjoyable experience free car washes More
by Tgs12345
Employees Worked With
Damon Harkins
June 20, 2016
A+ Purchase! Test drove a 2016 Focus ST a few months ago at Jack Schmitt Ford and liked it so much that I decided to factory order one. Clint Haynes was very knowl Test drove a 2016 Focus ST a few months ago at Jack Schmitt Ford and liked it so much that I decided to factory order one. Clint Haynes was very knowledgeable and enthusiastic about the car and ordering through him was a breeze. I had a few special requests upon delivery and when the car arrived at the dealership, Clint made sure that my requests were accommodated and even sat with me to set up the car's infotainment system. Jaime Stack was fantastic to work with and got me the financing I wanted with no hassle. I'm very happy with my experience at Jack Schmitt Ford and even happier with my new car! More
by kdwalker
Employees Worked With
Clint Haynes, Jaime Stack
June 20, 2016
Excellent Ford - Lincoln Dealership The best place to shop for a New or Pre Owned Vehicle. No pressure , no big fancy Sales talk , Just honest and very knowledgable of all the Vehicles The best place to shop for a New or Pre Owned Vehicle. No pressure , no big fancy Sales talk , Just honest and very knowledgable of all the Vehicles they offer. My salesman Mike Miller assisted me through the selection of my vehicle , without sales pressuring. After I made my selection of the Car, he offered me additional support In all information of the Car systems to include a walk through the Customer Service area. Mr. Mike Miller assured me that should I have any future Questions of the car purchased and/ or performance or any thing at all, he would be more than happy to help me with any issues. Before I drove away with my New Pre Owned vehicle, He said ,,, We want you to enjoy you Car, So Don't hesitate to call on me to help. So ! In closing, I can honestly say tha I was very pleased and recommend anyone loking to buy a Vehicle Should first see Jack/Schmitt Ford - Lincoln Dealer in Collinsville, IL. More
by MikeBonet
Employees Worked With
Michael Miller
June 10, 2016
EXCELLENT purchase experience at Jack Schmitt Ford! Bought a 2016 Ford truck at Collinsville Jack Schmitt Ford, and we were very happy with our salesman, Clint Haynes. Clint is professional, extremely Bought a 2016 Ford truck at Collinsville Jack Schmitt Ford, and we were very happy with our salesman, Clint Haynes. Clint is professional, extremely knowledgeable about the vehicles, straight forward, friendly, and goes above and beyond to provide answers to questions. We strongly recommend buying a vehicle from Clint. Ben Firnkes does an exceptional job of explaining the finance portion of the sale and makes the purchase a pleasant experience. We highly recommend Jack Schmitt Ford! More
by Steve & Linda Amizich
Employees Worked With
Clint Haynes, Ben Firnkes
June 10, 2016
$700 IN DAMAGE ON PAINT JOB! MUSTANG! TOTAL DENIAL SO FAR! TOTAL DENIAL THAT ANY DAMAGE OCCURED. DROPPED IT OFF FRONT PILLARS MATCHED. PICKED UP, ONE PILLAR STRIPPED GLOSS COAT AND DAMAGED DOWN TO THE PRIMER. TOTAL DENIAL THAT ANY DAMAGE OCCURED. DROPPED IT OFF FRONT PILLARS MATCHED. PICKED UP, ONE PILLAR STRIPPED GLOSS COAT AND DAMAGED DOWN TO THE PRIMER. More
by SO DISAPPOINTED
June 07, 2016
A very nice car buying experience! Just bought a 2016 Escape from Jack Schmidt Ford in Collinsville. Everything went real well from start to finish! Our salesman, Damon Harkins was help Just bought a 2016 Escape from Jack Schmidt Ford in Collinsville. Everything went real well from start to finish! Our salesman, Damon Harkins was helpful, friendly, and knowledgeable. The Escape drives well, and we hope to have it for years! More
by nicecarbuyingmike
Employees Worked With
Damon Harkins
June 07, 2016
Came back for a second car Came to dealership because wife was looking for new car 2 months ago. Wife got a Ford Fusion. Now 2 months later decided to trade in our van. 1st plac Came to dealership because wife was looking for new car 2 months ago. Wife got a Ford Fusion. Now 2 months later decided to trade in our van. 1st place I went to. Did not even think of going anywhere else. Mike Miller is one of the best, nicest, person you will never meet. Can answer any questions you have. Also Ben Firnkes was great both times. The next time I need a car this is the place I"ll go to. More
by mrufx
Employees Worked With
Ben Firnkes, Michael Miller
June 01, 2016
Outstanding car buying experience Wow, what an outstanding car buying experience. From when we first step foot on the lot to when we drove away in our new Edge, we were treated like f Wow, what an outstanding car buying experience. From when we first step foot on the lot to when we drove away in our new Edge, we were treated like family. Car shopping is not easy when you have two kids with you, but our experience at Jack Schmitt Ford Lincoln was stress free! While Mike explained the features on the different vehicles we were looking at, the staff gave the kids balloons to help keep them entertained. We were free to look around the lot on our own so that we could take some time to think about our options. After test-driving two different cars, we knew we found the one. Mike and Andy made our car buying experience as pleasant as can be and were very helpful with answering any questions we had. They definitely took away the hassle of your "normal" car buying experience. The knowledgeable, courteous, welcoming staff sets this dealership a part from others. We will definitely be returning to Jack Schmitt Ford Lincoln for our next new car purchase. We will also be sharing our experience with family and friends and making sure that they ask for Mike when they are ready to buy! More
by jholzum
May 30, 2016
Best car shopping experience I've ever had I'd like to thank everyone that was involved in the purchaseing of my truck could not have asked for a better experience. My sales man Damon harkins w I'd like to thank everyone that was involved in the purchaseing of my truck could not have asked for a better experience. My sales man Damon harkins went above and beyond what I could or should have expected. This with out a sought was my best experience dealing with a car dealerships from the sales Dept to the sales manager to the finance lady.will make Jack Schmitt for and lichon my first stop when looking for a new vehicle from now on.......thank you guys so much. More
by Markc1966
Employees Worked With
Damon Harkins, Jaime Stack
May 01, 2016
Amazing experience I would recommend this dealership to anyone and everyone great experience helpful dealers very nice people I will be looking forward to buying all my I would recommend this dealership to anyone and everyone great experience helpful dealers very nice people I will be looking forward to buying all my vehicles from jack Schmitt ford More
by Nickcline95
Employees Worked With
Ben Firnkes, Michael Miller
