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Jack Schmitt Ford
Collinsville, IL
566 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 566 reviews
May 14, 2015
Tight Budget My husband and I just purchased a used minivan. We came in with a price in mind for our trade in, a price in mind for the interest, everything. We n My husband and I just purchased a used minivan. We came in with a price in mind for our trade in, a price in mind for the interest, everything. We needed to stay within a price range and they made it happen with a great interest rate. Our sales rep Michael was knowledgeable , helpful, and funny. Jamie the finance person got us the best rate and payment for our needs. Our used vehicle was a smaller purchase, but we were made to feel valued. Thank you! More
by Jen Goebel
Employees Worked With
Jade Noll, Jaime Stack, Michael Miller
May 12, 2015
Experience seemed painless. I worked with Mike Miller. Her was very friendly and pointed out all the different features on the Ford Focus that I purchased. I felt that I was tr I worked with Mike Miller. Her was very friendly and pointed out all the different features on the Ford Focus that I purchased. I felt that I was treated fairly and given a very good deal. More
by Ruth@Ford
Employees Worked With
Emily Evano, Michael Miller
May 12, 2015
Great Service on every visit! I have always received great service from Don Wilhold as my service advisor. He makes me feel comfortable and I trust the services he recommends for m I have always received great service from Don Wilhold as my service advisor. He makes me feel comfortable and I trust the services he recommends for my vehicle. He is very approachable, fair, and willing to go above and beyond for his customers. Because of his impeccable service I recommend others to get there car serviced at Jack Schmitt Ford. More
by ajmoney5
Employees Worked With
Don Wilhold
May 01, 2015
Ford F-150 I purchased a 2008 Ford F-150 from this dealership. I didn't have any problems finding what I wanted everyone that works there is super friendly. Damo I purchased a 2008 Ford F-150 from this dealership. I didn't have any problems finding what I wanted everyone that works there is super friendly. Damon is the salesman that sold me the truck he made sure everything was good with it. If I need another car this is definitely the place I will be going to get it. More
by Ferguson21
Employees Worked With
Damon Harkins, Adam Bohle
April 30, 2015
jim great with sales, miike was fantasticteaching electronic jim great with sales, miike (sales) was fantastic teaching the electronics for my wife n I (next day after sale) Thanks so much to your whole team. A jim great with sales, miike (sales) was fantastic teaching the electronics for my wife n I (next day after sale) Thanks so much to your whole team. As well as Jamie in the back room (finance) More
by Cliff 12
Employees Worked With
Jim Smith, Jaime Stack, Michael Miller
April 30, 2015
Excellent Service I would like to take a minute and thank Don Wilhold, and the entire service department at Jack Schmitt Ford. The service department does a great job o I would like to take a minute and thank Don Wilhold, and the entire service department at Jack Schmitt Ford. The service department does a great job of getting our cars in for service on short notice. I would recommend this dealership to anyone. More
by TPD
Employees Worked With
Don Wilhold
April 28, 2015
First new car purchase My husband and I went looking to make a purchase on our first new car. We did some research online before we went and couldn't be any happier with the My husband and I went looking to make a purchase on our first new car. We did some research online before we went and couldn't be any happier with the service and care we received! From the time we got there til the time we drove off the lot, we were met with very caring and helpful salesmen. Brad Clanney took us through every step and was honest with us! We felt extremely comfortable with him as we shared quite a few laughs along the way. We will be bringing our oldest son who is a Marine to buy his first car and will be recommending Brad to everyone we know looking for a great car buying experience! More
by TomCarG
Employees Worked With
Ben Firnkes, Brad Clanney
April 20, 2015
Purchase New F-150 Truck This is the 3rd vehicle I have purchased at Jack Schmitt Ford-Lincoln. Each time, the customer service has been excellent from all employees at the d This is the 3rd vehicle I have purchased at Jack Schmitt Ford-Lincoln. Each time, the customer service has been excellent from all employees at the dealership. I am treated as a valued customer each and every time I come to the dealership - no matter what the purpose of my visit may be. From the receptionist, to the sales associates, the sales managers, the financial advisors, and the service advisors - excellent customer service is given. And the deals are up-front and straight-forward. They treat me and my wife with the utmost courtesy and respect. There's no need for me to shop for a vehicle anywhere else. More
by 3shortboys
Employees Worked With
Jim Smith, Ben Firnkes
April 16, 2015
corporate perks program internet person was very friendly and knowledgeableBrad Clancy was my rep. He took the time to learn about me & my wife. The finance Lady was also ver internet person was very friendly and knowledgeableBrad Clancy was my rep. He took the time to learn about me & my wife. The finance Lady was also very helpful. More
by Alwcon
Employees Worked With
Jade Noll, Jaime Stack, Brad Clanney
April 07, 2015
THANK YOU Mr Brad Clanney Dear Brad Thank you and also please thank your co workers for helping myself and daughter through the purchase of her 2015 Ford Escape. You couldn' Dear Brad Thank you and also please thank your co workers for helping myself and daughter through the purchase of her 2015 Ford Escape. You couldn't have been any more kind and helpful. You made my daughter feel comfortable driving her new car. You explained the dash to her and you also explained to her how to use the owners manual PLUS PLUS you offered her free carwashes for a year!!! WOW.... Your team of coworkers were extremely friendly also. We commented on how clean your showroom was plus a great lounge area complete with BIG SCREEN TV to watch while we were waiting for the accountant. I also want to mention that your coworker Adam Bohle was extremely friendly and helpful. THANK YOU Pam Navolio More
by pamnav
Employees Worked With
Adam Bohle, Brad Clanney
