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Jack Schmitt Ford

Collinsville, IL

4.7
618 Reviews
Welcome to Jack Schmitt Ford of Collinsville! Located in Collinsville, IL, Jack Schmitt Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jack Schmitt Ford Lincoln a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-410-7445 for your No-Obligation Internet Price Quote from our Internet Department.
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1820 Vandalia St

Collinsville, IL

62234

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Showing 618 reviews

May 16, 2015

Very nice! They had a great internet sales team as well as salesperson at the actual dealership! Mike Miller was very nice and not pushy like some salespeople. I More

by Sarah K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Ben Firnkes, Adam Bohle, Michael Miller
May 18, 2015 -

Jack Schmitt Ford responded

Sarah, Congratulations on your new vehicle! We are very happy to hear that you felt comfortable with the dealership and that Mike was friendly and not pushy. We always love to hear that our customers had a great experience and would love to continue to earn your business in the future. Please let us know if there is anything in the future that we can assist you with, as we are always happy to help! Thanks again and Congratulations! The Jack Schmitt Ford Lincoln Team

May 15, 2015

Best car buying experience I've had thus far I normally don't write reviews, but yesterday my goals were met when I purchased a 2015 Fusion SE 2.0. They worked with me on my trade in value since More

by david.runyon@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Ben Firnkes, Brad Clanney
May 18, 2015 -

Jack Schmitt Ford responded

David, Congratulations on your new 2015 Ford Fusion! We are so happy to hear that your experience here at Jack Schmitt Ford Lincoln was so good you decided to leave a review. Our Finance Manager, Ben, is an integral part of the Jack Schmitt team and does a great job working to get customers some of the best rates out there. Brad, and the rest of our team, all work together to make sure that each customer has a great experience with us, and that we work to get you the best deal possible. We would greatly appreciate any recommendations you might make, and look forward to earning the business of your friends and family in the future. Please let any of our team members know if there is anything that we can assist you with in the future. Thanks again and Congratulations, The Jack Schmitt Ford Lincoln Team

May 14, 2015

Tight Budget My husband and I just purchased a used minivan. We came in with a price in mind for our trade in, a price in mind for the interest, everything. We n More

by Jen Goebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jade Noll, Jaime Stack, Michael Miller
May 18, 2015 -

Jack Schmitt Ford responded

Jen, Congratulations on your new van! We are glad to hear that both Mike and Jamie were able to help both you and your husband find the vehicle that fit into the budget you had in mind. Our team always works to ensure that we meet the needs of our customers to the best of our ability. We know that every customer is an important opportunity to leave a great lasting impression no matter what the purchase. Please feel free to contact any member of our team should you have any questions in the future. Thanks again, The Jack Schmitt Ford Lincoln Team

May 12, 2015

Great Service on every visit! I have always received great service from Don Wilhold as my service advisor. He makes me feel comfortable and I trust the services he recommends for m More

by ajmoney5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wilhold
May 18, 2015 -

Jack Schmitt Ford responded

We're always happy to see when customers take the time to share their experiences with both sales and service! Don is a great member of the service team and we are lucky to have him. We always go above and beyond to make sure that our customers are getting the best service possible and work to ensure that everyone has a great experience. We look forward to earning your continued business in the future! Thanks again, The Jack Schmitt Ford Lincoln Team

May 12, 2015

Experience seemed painless. I worked with Mike Miller. Her was very friendly and pointed out all the different features on the Ford Focus that I purchased. I felt that I was tr More

by Ruth@Ford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Evano, Michael Miller
May 18, 2015 -

Jack Schmitt Ford responded

Ruth, Congratulations on your new Ford Focus! We are so happy to hear that you had a great experience and that Mike was very helpful! We're always happy to help and make sure that everyone is treated fairly and knows that they are getting the best deal possible. Please do not hesitate to let us know if you need anything in the future. Thanks again, The Jack Schmitt Ford Lincoln Team

May 01, 2015

Ford F-150 I purchased a 2008 Ford F-150 from this dealership. I didn't have any problems finding what I wanted everyone that works there is super friendly. Damo More

by Ferguson21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damon Harkins, Adam Bohle
May 04, 2015 -

Jack Schmitt Ford responded

Congratulations on your F-150! We strive to make sure that everyone has a great experience from start to finish with us here at Jack Schmitt Ford Lincoln. Damon is a great team member and we all work to ensure that our customers are taken care of. We look forward to the opportunity to earn your business in the future and if you ever need anything, please do not hesitate to let Damon or any of us know. We are always happy to help out in any way possible. Thanks again, The Jack Schmitt Ford Lincoln Team

April 30, 2015

jim great with sales, miike was fantasticteaching electronic jim great with sales, miike (sales) was fantastic teaching the electronics for my wife n I (next day after sale) Thanks so much to your whole team. A More

by Cliff 12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Jaime Stack, Michael Miller
May 04, 2015 -

Jack Schmitt Ford responded

Cliff, congratulations on your new vehicle! Jim and Mike are great members of our team and work to ensure the best possible customer experience possible. They pride themselves on knowing the vehicles inside and out. With all of the new technology out there, the vehicles can sometimes be confusing so we're glad to hear that Mike was able to assist you. Jamie and our finance team are always working hard to get you the best possible rates and we are always eager to assist someone when possible. If you need anything in the future, definitely let us know and we would be happy to assist you. Thanks again, The Jack Schmitt Ford Lincoln Team

April 30, 2015

Excellent Service I would like to take a minute and thank Don Wilhold, and the entire service department at Jack Schmitt Ford. The service department does a great job o More

by TPD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Wilhold
May 04, 2015 -

Jack Schmitt Ford responded

We always appreciate customers taking the time to talk about their experience here at Jack Schmitt Ford Lincoln. We are so glad to hear that your experience has always been great with our service department, and that Don has been helpful and courteous. Our service department works hard to take care of our customers because they are what drive our business. If you need anything in the future certainly let us know, we are always happy to help out. Thanks again, The Jack Schmitt Ford Lincoln Team

April 28, 2015

First new car purchase My husband and I went looking to make a purchase on our first new car. We did some research online before we went and couldn't be any happier with the More

by TomCarG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Firnkes, Brad Clanney
Apr 29, 2015 -

Jack Schmitt Ford responded

Let us start off by saying Congratulations on your new vehicle! We really appreciate you taking the time to let others know how positive your experience was at Jack Schmitt Ford Lincoln. Customer satisfaction is our number one priority here at Jack Schmitt Ford Lincoln and we always work to ensure everyone has a great experience. Brad is a great member of our team and we understand that every individual is an opportunity to leave a wonderful lasting impression. We always do our best to guarantee transparency because it helps take stress and nerves out of the equation. We look forward to the opportunity to earn your son's business in the future, and if you have any questions or needs, feel free to let us know and we would be happy to assist in any way possible. Thanks again and Congratulations! The Jack Schmitt Ford Lincoln Team

April 20, 2015

Purchase New F-150 Truck This is the 3rd vehicle I have purchased at Jack Schmitt Ford-Lincoln. Each time, the customer service has been excellent from all employees at the d More

by 3shortboys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith, Ben Firnkes
Apr 20, 2015 -

Jack Schmitt Ford responded

Let us start off by saying congratulations on your new Ford F-150! We greatly appreciate when customers take the time to share their experiences with others and let them know that we set the standard in customer satisfaction. We are rated as one of the leading dealerships in the region for customer satisfaction, and we continually strive to better our practices and ensure the best possible experience. Each member of our team understands just how vital a great experience is at Jack Schmitt Ford Lincoln. We all work to ensure that every question is answered, every need is addressed, and every opportunity is taken to leave the customer with a great lasting impression. If you have any questions in the future or feel there is anything that we can assist you with, please do not hesitate to give us a call and we would be happy to help out in any way possible. Thanks again, The Jack Schmitt Ford Lincoln Team

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