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Jack Schmitt Ford

Collinsville, IL

4.6
627 Reviews

1820 Vandalia St

Collinsville, IL

62234

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627 Reviews of Jack Schmitt Ford

March 10, 2022

Always prompt and accurate service with a smile. I never have to worry about the job not being done right the first time More

by karateewnicholas1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Jennifer McCullough
March 10, 2022

Friendly efficient service. Clean waiting room. Wait time is reasonable for the service being performed. More

by craftydeb6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
March 08, 2022

Customer service was exceptional. They went out their way to accommodate me. Every person from advisor to driver was great. More

by bobdocf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric, Dan Nunn
March 07, 2022

They are always very accommodating. Good, fast and reliable service. I would recommend their service department. More

by SUEWOODEN4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer McCullough
February 25, 2022

2021 F150 Powerboost needed a recall item worked. Scheduled the inspection with Jack Schmitt Ford and they already had the parts. Recall took longer than expected but it was completed in a single t More

by Jim B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
February 18, 2022

Always listens to my problems I’m having with the car & doesn’t shrug them off. More

by KEBN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
February 04, 2022

Very fair staff, friendly and patient. The staff was professional and welcoming. I highly recommend this dealership. More

by JOSEA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Reilly, Nick Karateew
January 16, 2022

I had my truck in for repair and ask to have the paint treatment done also. The service writer said it was going to rain so they would not do it. I guess after you pay for something getting it done is up More

by HUETHERJACK18
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not remember
January 15, 2022

great service. Easy to use. close to my house. friendly people. Easy to get into and out of. More

by APSHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke, Mike Paule, Dan Nunn, Jennifer McCullough
January 14, 2022

This was a better trip to the dealership. Still longer than they told us it would take and no usr of a loaner car. Was told an hour to 1.25 hours took over 2 hours. More

by GOLDIE.WILDFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
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