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Jack Schmitt Ford

Collinsville, IL

4.6
627 Reviews

1820 Vandalia St

Collinsville, IL

62234

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627 Reviews of Jack Schmitt Ford

August 21, 2025

Bradley was a very nice & helpful when Nick had to step out for an emergency. Nick & Jack Schmitt Ford have been great following up with any question or concerns I had & setting me up with whatever I neede More

by 123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Karateew, Bradley Chavours
Aug 22, 2025 -

Jack Schmitt Ford responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

August 14, 2025

There was a 6000 dollar extra charge for who knows what on my final total . Wasn’t happy about that. The truck is great just not happy with the way the final price turned out! More

by dalestallmann
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Nick Karateew
Aug 14, 2025 -

Jack Schmitt Ford responded

Hello Dale! We are very sorry to hear that you were disappointed with your experience. We have reviewed both your proposal and paperwork and everything matches and all pricing also matches our online pricing. We pride ourselves on making sure that all of our pricing and offers are consistent from start to end and we do not add on any additional fees, add ons, or surprises. We are unsure as to what the concern is over pricing but we would be happy to review your paperwork with you at any time. The last thing we want is for anyone to feel like we snuck in additional fees or items that were not disclosed. While many have experienced this when buying a vehicle, it just isn't the way we do things here. We want to turn this into a 5 star review and have you completely happy with your salesperson, your experience and your truck! If you are unclear on anything or have concerns please contact Nick at 618-344-5105 to set up a time to walk through everything.

August 13, 2025

Nick was fantastic with the sales, responsive to questions, and honest with his dealings. Would recommend. More

by awscarsdale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
Aug 13, 2025 -

Jack Schmitt Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nick met your expectations. Thank you again for choosing Jack Schmitt Ford. We look forward to having you as one of our valued customers for many more years to come!

August 06, 2025

We love the new Bronco! Nick and the crew at Jack Schmitt were great and made the process so easy. More

by badlee96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Karateew
Aug 06, 2025 -

Jack Schmitt Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

August 05, 2025

Great job! Helped me reorganize my “fleet” of vehicles with two trade ins to get a new car for my daughter to drive back and forth to school. Five of my last s More

by Teedog007
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Miener, Crystal Hopson
Aug 05, 2025 -

Jack Schmitt Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jack Schmitt Ford.

July 30, 2025

I walked in thinking I knew what I wanted to buy and walked out with something much better thanks to Crystal! She was patient and kind and took the time to get to know me and what was right for me. More

by Geegmac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Hopson
Jul 30, 2025 -

Jack Schmitt Ford responded

Thank you for choosing Jack Schmitt Ford. Your feedback and rating mean a lot to us. We're glad Crystal was able to help, and we hope to see you again!

July 30, 2025

The sales team was a pleasure to work with, very courteous and attentive and answered all my questions. No sales pressure, instead they were very interested in getting me the features I wanted in t More

by Ddurham1223
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Reilly, Nick Karateew, Kentarvius Todd
Jul 30, 2025 -

Jack Schmitt Ford responded

Thank you for choosing Jack Schmitt Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2025

The dealership was very friendly and honest. Nick worked very hard to get me into a vehicle and made the buying experience very easy. My wife loves the car!!! Thanks Nick!!! More

by KRB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Karateew, Alex Garcia
Jul 26, 2025 -

Jack Schmitt Ford responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jack Schmitt Ford!

July 21, 2025

Crystal Hopson was very kind, helpful, and reassuring. I came in from out of state and she made the entire process seamless and easy. There was another gentleman that helped me out putting the roof back o More

by chandlercoleman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary, Crystal Hopson, Kentarvius Todd
Jul 21, 2025 -

Jack Schmitt Ford responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

July 17, 2025

I highly recommend this business. I was completely impressed with their professionalism and customer service. My husband and I just recently moved to town and Crystal gave us a warm w More

by keiryalvarenga0930
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Hopson
Jul 17, 2025 -

Jack Schmitt Ford responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.

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