Jack Schmitt Ford Lincoln - Service Center

Service Dept. excellent Great service. Explained everything that needed to be done and reps very professional. I bring all three of my Ford vehicles here for service and re Great service. Explained everything that needed to be done and reps very professional. I bring all three of my Ford vehicles here for service and recommend them highly. More

Service Took my Fusion in for an unknown noise coming from the front right wheel. They were able to find the problem and remove the small rock causing the no Took my Fusion in for an unknown noise coming from the front right wheel. They were able to find the problem and remove the small rock causing the noise. They promptly called me and provided me with my freshly washed car. More

Very helpful! I have now worked with Dan Nunn two times and both have been great. The most recent time was on 9/19/17 and in additional to my normal service, I ask I have now worked with Dan Nunn two times and both have been great. The most recent time was on 9/19/17 and in additional to my normal service, I asked about tire prices. He took time to go through tire options and explain in detail the cost and pros and cons of each. He printed out information to take with me and was not pushy in trying to get me to buy. He also seems to really know what he is talking about, which is a big deal to me - I do not like feeling like I know more than the service advisor does! More

always worth it. Called to see if I could get an appointment on a day I was off. I got that appointment no problem. Well done, good service. Called to see if I could get an appointment on a day I was off. I got that appointment no problem. Well done, good service. More

Incredibly glad to own a Lincoln Fantastic customer service! At every level Phone operator to salesman to mechanics, this Jack Schmidt Ford Lincoln dealer is the best all around! Hig Fantastic customer service! At every level Phone operator to salesman to mechanics, this Jack Schmidt Ford Lincoln dealer is the best all around! Highly recommend Drew Frueh, his professionalism, knowledge & support after purchase are incredible!! Thanks Drew! More

Service on 2017 Escape purchased at Jack Schmitt 11/2016 My appointment was at 2:00pm and I was out by 3. That is what I call SUPERIOR. Thanks to all the service guys for making this service memorable. I' My appointment was at 2:00pm and I was out by 3. That is what I call SUPERIOR. Thanks to all the service guys for making this service memorable. I'll be back! More

Fixed right the 1st time I called Mike Paule to set up an appointment to fix a problem. Got the car in quickly, it was fixed and I was on my way. Fixed the 1st time and I ap I called Mike Paule to set up an appointment to fix a problem. Got the car in quickly, it was fixed and I was on my way. Fixed the 1st time and I appreciate the timeliness and they even cleaned my car! More

Long time owner This visit was caused by a broken side mirror. The Parts Dept. was quick, friendly and walked me through the ordering as well as interfacing with the This visit was caused by a broken side mirror. The Parts Dept. was quick, friendly and walked me through the ordering as well as interfacing with the Service Deot to arrange the installation. Brad was able to get me scheduled within two days to avoid my having to go on a trip with a broken mirror. I have always had a celkent service and this occasion was no exception. Thank you! More

Awesome service I had a very unique situation and Jack Schmidt Ford exceeded my expectations. In particular, Jaime in finance. She provided great communication, profi I had a very unique situation and Jack Schmidt Ford exceeded my expectations. In particular, Jaime in finance. She provided great communication, proficiency and professionalism. More

Not Happy! Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopp Went to dealer because it was close and we have had good service there before, but not this time! The horn on my wife's car for some reason just stopped working. Never heard of this before on a car that is not that old. Dropped off car in morning and they called me with esstamate and fixed the car. When I went to pick up the car after looking at the bill thinking the price was a little high so I asked for the old horn back so I could test it out myself. The service writer went out to the shop came back and told me they threw it out in the trash and I was welcome to go out to dig through the dumpster to see if I could find it! 😡 More