Jack Schmitt Ford Lincoln - Service Center

The service department at Jack Schmitt Ford is hands down the best service I have experienced anywhere. I purchased my F-150 new in 2017 after being treated unfavorably at another dealer in the area. I have the best service I have experienced anywhere. I purchased my F-150 new in 2017 after being treated unfavorably at another dealer in the area. I have since only had service completed at Jack Schmitt and could not be happier. The entire staff has treated me like an old friend at every visit and Jen in service goes beyond expectations to ensure that I am completely satisfied with my experience. I have recommended the service department to numerous people. People are always nervous about any service work but the work and service at Jack Schmitt reassures me I will have no further issues and I received a good value for my money. I am very pleased with Jack Schmitt. More

Very accommodating and helpful. Went out of their way to make sure I had a big enough car to get my children from school. Went out of their way to make sure I had a big enough car to get my children from school. More

Friendly efficient service. Clean waiting room. Wait time is reasonable for the service being performed. Clean waiting room. Wait time is reasonable for the service being performed. More

Had to get out in 1 hour due to last minute zoom meeting I had to attend. Dan took care of me said it should be done but worse case he would have porter drive me home. They got service done in 45 minutes I had to attend. Dan took care of me said it should be done but worse case he would have porter drive me home. They got service done in 45 minutes More

Always prompt and accurate service with a smile. I never have to worry about the job not being done right the first time I never have to worry about the job not being done right the first time More

Customer service was exceptional. They went out their way to accommodate me. Every person from advisor to driver was great. They went out their way to accommodate me. Every person from advisor to driver was great. More

They are always very accommodating. Good, fast and reliable service. I would recommend their service department. Good, fast and reliable service. I would recommend their service department. More

2021 F150 Powerboost needed a recall item worked. Scheduled the inspection with Jack Schmitt Ford and they already had the parts. Recall took longer than expected but it was completed in a single t Scheduled the inspection with Jack Schmitt Ford and they already had the parts. Recall took longer than expected but it was completed in a single trip. Thanks! More

Always listens to my problems I’m having with the car & doesn’t shrug them off. doesn’t shrug them off. More

I had my truck in for repair and ask to have the paint treatment done also. The service writer said it was going to rain so they would not do it. I guess after you pay for something getting it done is up treatment done also. The service writer said it was going to rain so they would not do it. I guess after you pay for something getting it done is up to how they feel about the weather. More