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Jack Schmitt Ford Lincoln - Service Center

Collinsville, IL

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117 Reviews

117 Reviews of Jack Schmitt Ford Lincoln - Service Center

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January 15, 2022

great service. Easy to use. close to my house. friendly people. Easy to get into and out of. More

by APSHEP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Paule, Jennifer McCullough
January 14, 2022

This was a better trip to the dealership. Still longer than they told us it would take and no usr of a loaner car. Was told an hour to 1.25 hours took over 2 hours. More

by GOLDIE.WILDFIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2022

People were nice fast and told me what they were going to do and when it was going to be done Hi is More

by RDELUCA03951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 10, 2022

My person of contact, was mike he was , kind. I get there at 7:30. He had me pull my car into the inside. He had someone waiting for me,that drove me to work and picked me back up after work. Thanks for maki More

by SHERRYHARRIS131
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 08, 2022

Service department is efficient and explain any unexpected issues that are discovered during the visit More

by EBIGHAM
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule, Jennifer McCullough
January 07, 2022

pleasent well mannered will answer any questions could use coffee while waiting but all in all service was good and as fast as they could make it More

by RLOYET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Warnecke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Nunn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Paule, Jennifer McCullough
January 07, 2022

The service agent was very helpful, kept me informed and genuinely concerned with helping me out. More

by AMBERGERMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2022

A trust worthy dealership with a n outstanding service term. I have had my car serviced here for years. It's the only place I take my Ford. More

by TCHAT47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Paule
January 06, 2022

They were quick and efficient. I appreciate how friendly They were quick and efficient. I appreciate how friendly they were. I have been going here for over 20 years. I just miss my old salesman. He had More

by RONMAR26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2022

Always courteous and keep me well informed of progress of work being done.First place I go to when looking for a new vehicle. More

by mvcowan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Nunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer McCullough
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