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Jack Volkswagen of Saco

Saco, ME

4.9
618 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 618 reviews

August 06, 2026

dealing with colson was like being taken care of by a trusted old friend.he was right up front on what needed to be done and was right on!!!!!!!!!!!!!!i will call him in the future. More

by bhx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Aug 06, 2026 -

Jack Volkswagen of Saco responded

Your feedback has made our day! We're happy to hear Colson took such great care of you. We look forward to working with you again at Jack Volkswagen of Saco!

August 04, 2026

Try to sell me a suv with two bad cv axle with a new sticker that should never have had a sticker on it More

by a98121367
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Vadim Mahklis, Steven Wilson
Aug 05, 2026 -

Jack Volkswagen of Saco responded

We set high standards for our services, and what you’ve described is highly uncharacteristic of our team. I’d like to better understand what happened here so that we can ensure the necessary improvements are made, so I’d appreciate it if you could give me a call. Thank you, Rich Dempsey - General Manager - 2075713963

August 03, 2026

Painless process with straightforward cost breakdown, none of the pushiness, and there was an honest effort to make sure I got every discount and rebate possible for my new vehicle. Plus a very fair trad More

by Jason
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Caiazzo
Aug 05, 2026 -

Jack Volkswagen of Saco responded

Jason, we are delighted that our team made sure you were getting every possible savings on your new vehicle. Thank you for choosing Jack Volkswagen of Saco and for sharing your experience with us!

July 22, 2026

Colton was great to work with. I got a nail in sidewall of a tire and needed to get a new one asap. They got one ordered that afternoon and we had it repaired by the next day. Th More

by cschmoll214
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jul 22, 2026 -

Jack Volkswagen of Saco responded

We're so glad Colton and our team could help you get back on the road quickly! Thank you for choosing Jack Volkswagen of Saco and sharing your positive experience. See you next time!

July 18, 2026

Great sales service, knowledge, experience, & follow up with Dan buying my used Honda. I would recommend them highly! More

by randee.lewis
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daniel Dunham
Jul 20, 2026 -

Jack Volkswagen of Saco responded

Randee, thank you for recommending Dan and the team! We appreciate your business and your five-star review of Jack Volkswagen of Saco. Drive safely!

July 15, 2026

Great service on my GTI. Very professional and thorough. Very good at describing any issues. More

by balls_04043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Jul 16, 2026 -

Jack Volkswagen of Saco responded

Thank you for being such a great customer of Jack Volkswagen of Saco!

July 13, 2026

Colton and the VW team went above and beyond to get me set up with a new vehicle display screen. I was 12 miles over my warranty and was very pleased by the customer service and willingness to go to VW f More

by benserrano91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Jul 14, 2026 -

Jack Volkswagen of Saco responded

We're glad Colton and the team went the extra mile for you here at Jack Volkswagen of Saco! Thank you for sharing your experience and congratulations on your new display screen!

June 30, 2026

I have an older VW EOS which is a hard to convertable. Needed a few major repairs, car is a really good shape been my summer car for 6 yrs. He was awesome explaining the work that needed to be done. Dis n More

by Goldendog61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
Jun 30, 2026 -

Jack Volkswagen of Saco responded

Thank you for the outstanding review! We appreciate your trust, and we’ll be sure to let our team know how much you appreciated their help. See you next time at Jack Volkswagen of Saco!

June 22, 2026

Jacks Volkswagen is an exceptional dealership. I needed an inspection, but I also needed new shocks. Jack’s Volkswagen made sure they had VE approved shocks on hand before they performed the wor More

by debra_taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton Proulx
Jun 22, 2026 -

Jack Volkswagen of Saco responded

Debra, thank you for the excellent review! We are thrilled to hear that we went above and beyond to ensure your repair needs were met. Your recommendation of Jack Volkswagen of Saco means the world to us!

June 17, 2026

They made buying my dream VW Beetle easy! Service department was top notch, very responsive and fair! More

by elizaandmatt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe C
Jun 17, 2026 -

Jack Volkswagen of Saco responded

Thanks for sharing your feedback about both our sales and service teams! We hope to see you again at Jack Volkswagen of Saco, Eliza and Matt.

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