Jack Volkswagen of Saco

Quick and easy! I initially went in to look at a used Golf R but found it wasn't what I was looking for. Lily showed me an Audi S3 but I wanted something a bit newer. I initially went in to look at a used Golf R but found it wasn't what I was looking for. Lily showed me an Audi S3 but I wanted something a bit newer. She advised me of a newer S3 at another of their dealerships and had it shipped. It was just what I was looking for! From the first minute, through showing and finalizing the deal there was no B.S. Once the car arrived at the dealer I looked it over, test drove it, signed the papers and was gone in less than an hour. Highly recommend Lily and Rich. More

Awesome experience! Sweet vehicle!! Great service, good deal, and they make sure used cars are like new! Even though mine was hardly used they still did a few things to make it perfect! Great service, good deal, and they make sure used cars are like new! Even though mine was hardly used they still did a few things to make it perfect! More

Easiest car buy I’ve ever had. Zachary was very courteous and professional and even handled our trade in for a 2019 Jetta gli extremely Well as we have a child that’s very difficul Zachary was very courteous and professional and even handled our trade in for a 2019 Jetta gli extremely Well as we have a child that’s very difficult to deal with in dealerships. He was very accommodating with ensuring as much as possible was done before we got there and even scheduled himself around my mother being able to watch our son for a hour. Highly recommended to all that are looking to buy a new Volkswagen. More

Superior service Stopped in to make an appointment for inspection and rear light replacement they took my car right then and there. Inspection and replacement done whi Stopped in to make an appointment for inspection and rear light replacement they took my car right then and there. Inspection and replacement done while I waited. and car washed as well! More

Lifetime VW owner Car buying can be a grueling, nerve-wracking experience. As I set out to buy the 22nd Volkswagen in my life, it was with a bit of dread. The first de Car buying can be a grueling, nerve-wracking experience. As I set out to buy the 22nd Volkswagen in my life, it was with a bit of dread. The first dealership I contacted put all my dread to rest! Bil Weidner listened to me, and set about finding me just the car I was looking for. He literally went the extra mile, even came to Concord, NH to bring me to get my new car. His courtesy, professionalism and knowledge of the product are outstanding. I want to keep this beautiful car forever; but if I ever change my mind and want a new VW, I will call Bil, knowing he will work hard to find what I want! I wish I lived closer, because I would go there for service. Everyone I encountered was so nice! More

Outstanding Service! I can't say enough about this dealership. Never a hassle, great service. I bring my car in for scheduled service and detailing frequently and I am alw I can't say enough about this dealership. Never a hassle, great service. I bring my car in for scheduled service and detailing frequently and I am always pleased with the results. Purchased my VW Tiguan 2017 from this dealership and I absolutely love this car. It's fantastic in the snow and runs perfectly. Thank you for excellent sales and service! More

80k service and annual inspection Had a very good experience today, as I have had in the past. Came in without an appointment around 1:30pm, the dealer was able to get me right in. Had a very good experience today, as I have had in the past. Came in without an appointment around 1:30pm, the dealer was able to get me right in. More

unresolved issue When I purchased the car almost 2 years ago I was offered the exterior and interior care package which I was willing to pay for. I was told it cover When I purchased the car almost 2 years ago I was offered the exterior and interior care package which I was willing to pay for. I was told it covered everything, including scratched paint. There were bubbles on the front bumper before I bought it. Within months it was peeling. It's lost a lot of paint in numerous places on the bumper. I've requested help a number of times and I was told the sales associate was lying. The package won't cover my problem. I spoke with Laura today after my oil change , she will look into it and get back to me. Fingers crossed my next review could speak more highly of VWPrime Saco. Jennifer R Brown More

Routine service First experience with Prime VW service. On time, professional, and friendly service department. Comfortable waiting area with snacks, kid friendly. Pl First experience with Prime VW service. On time, professional, and friendly service department. Comfortable waiting area with snacks, kid friendly. Pleased with every aspect of appointment. More

Exceeded Expectations Nick was friendly, helpful, and honest. It was a pleasure working with him. If I'm in the market for another vehicle, or even if I just need service o Nick was friendly, helpful, and honest. It was a pleasure working with him. If I'm in the market for another vehicle, or even if I just need service on my vehicle, I won't hesitate to go back to Prime Volkswagen. More