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Jack Volkswagen of Saco

Saco, ME

4.9
562 Reviews

784 Portland Rd

Saco, ME

04072

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Showing 562 reviews

June 14, 2019

Vehicle Service The service at Prime Volkswagen is always conducted with courtesy, efficiency, and professionalism. The service team is exceptionally qualified a More

by No thanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Coulton and Matt
Jun 14, 2019 -

Jack Volkswagen of Saco responded

We appreciate your business! It really means a lot to hear kind words about our wonderful team and we are so glad that you can trust us with your vehicle. Hope to see you next time at Prime Volkswagen - Saco!

June 07, 2019

Pick up new car. The only shortcomings were failure to point out the absence of an integrated garage opener and the absence of passenger seat height adjustment. All OK More

by Bigos
Recommend Dealer
Yes
Employees Worked With
Can’t do
Jun 07, 2019 -

Jack Volkswagen of Saco responded

Thank you very much for your feedback! We apologize that these issues were overlooked but hope you are enjoying your new vehicle. Please let us know if there is anything we can do to assist you further.

June 03, 2019

Very friendly and knowledgeable I brought my car in for service and they we're great. Explaining all the issues I had. They went above and beyond what I expected them to check for. More

by Melissa74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Wilson
Jun 03, 2019 -

Jack Volkswagen of Saco responded

Melissa - It makes our day that you enjoyed your visit to Prime Volkswagen - Saco! We love to hear that our team explained all the issues your vehicle was experiencing. Thank you for your review!

Jun 03, 2019 -

Jack Volkswagen of Saco responded

Thank you for your kind review of Prime Volkswagen - Saco! We value our customers and I'm pleased to read that our team gave you and your car excellent customer service. Thank you for your review and your support.

May 25, 2019

Awesome service and flawless transaction I purchased my very first car from Prime and from the moment I contacted them to the moment I drove off the lot, I felt supported and as though I was More

by Mesaul08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guay
May 27, 2019 -

Jack Volkswagen of Saco responded

Wow, what a great review of your purchase experience. We're honored that you choose Prime Volkswagen - Saco to purchase your very first car! It's our goal to make each of our guests a priority and I'm so glad you experienced that during your visit. Thank you so much for sharing!

May 21, 2019

Service with Matt Cox prime vw Great service you know the vehicles gonna be done right Matt deffintly a writer I reccomend as far as a writer he knows exactly who to put on your ve More

by JWILLMOTT1998
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt cox
May 21, 2019 -

Jack Volkswagen of Saco responded

It's great knowing that you can always trust Matt and our team at Prime Volkswagen - Saco to take the best care of your vehicle. Thank you for being our customer!

May 17, 2019

Overall very good experience Well informed salesman generous w his time. Negotiations were reasonable re: price & trade in. New vehicle’s exterior wasn’t totally cleared of shippi More

by Senior Mainer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guay
May 17, 2019 -

Jack Volkswagen of Saco responded

Thank you for posting about your experience at Prime Volkswagen - Saco! We are happy to hear that your buying process was a success. We appreciate your feedback about your vehicle as well. Have a wonderful weekend!

May 16, 2019

Purchase of 2019 passat I’ve bought 5 cars from Prime and wouldn’t go anywhere else! Nick Guay was awesome to work with! The team at Prime never fails to ensure that the cust More

by Vwguy6320
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Guay
May 16, 2019 -

Jack Volkswagen of Saco responded

There is nothing we can say to thank you enough for being a loyal Prime Volkswagen - Saco customer! It's wonderful to hear that you can turn to our team whenever you're in need of a new car and know you'll receive five-star service. We look forward to our continued relationship!

May 16, 2019

Used car purchase Excellent experience. Great experience with Bil and Mike in sales. Straightforward and fair deal. They were kind enough to drive to my work to compl More

by VWGolfR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bil Weidner and Mike Mullen
May 17, 2019 -

Jack Volkswagen of Saco responded

It's wonderful to hear that you had a straightforward buying experience with us at Prime Volkswagen - Saco! We especially love that our team drove to your work to make the deal more convenient. Thank you for your business!

May 15, 2019

Prime is my new favorite VW dealership Very positive experience at Prime. Found the car I wanted at a very good price and they offered more for my trade in than 2 other vw dealers I visited More

by Allyson
Recommend Dealer
Yes
Employees Worked With
Zachary Bean
May 15, 2019 -

Jack Volkswagen of Saco responded

Allyson - Welcome to the Prime Volkswagen - Saco family! We are delighted that you had such an easy buying process with our team. It's also wonderful that you were able to get the best deal on your trade-in. Thank you so much!

May 15, 2019

Very satisfied I’ll give them a five star rating because over the years (bought my car new in 2013) of getting my car serviced here, I’ve never been recommended any More

by 2013Jetta
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vadim Mahklis, Steven Wilson
May 16, 2019 -

Jack Volkswagen of Saco responded

Satisfied customers make our day! We are honored to have you as a loyal Prime Volkswagen - Saco customer and are delighted that you can depend on our team to take excellent care of your vehicle. Thank you for your repeat business!

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