Jack Volkswagen of Saco

Prime vw service dept Have always had a good experience at prime from servicing my car to being given excellent advice prime vw is the best so do call them if your car need Have always had a good experience at prime from servicing my car to being given excellent advice prime vw is the best so do call them if your car needs service. More

Service Efficient and friendly and knowledgeable would describe the service consultant. And everything was done in a timely fashion. I was pleasantly surprise Efficient and friendly and knowledgeable would describe the service consultant. And everything was done in a timely fashion. I was pleasantly surprised by the experience More

Oil change Quickly done for a dealership, I was also told an additional few things to get my car in better and safer shape. Greatly appreciated the professionali Quickly done for a dealership, I was also told an additional few things to get my car in better and safer shape. Greatly appreciated the professionalism and honesty. Will be back. More

Best place I've bought a car from With the fresh, clean atmosphere and the happy upbeat and informed employees made the car buying experience extremly fast, fair, and simple. Just like With the fresh, clean atmosphere and the happy upbeat and informed employees made the car buying experience extremly fast, fair, and simple. Just like what they say it will be. I LOVE the transparency of the numbers they gave me and where all my money was going. I will absolutly be buying my future leases with them and be recomending all my friends and family to Prime Volkswagen for new and used. More

Nick was the best sales associate ive dealt with. Everybody was very friendly at prime VW, especially Nick Guay. The cars on the lot were all very nice and reasonably priced. I did end up finding a be Everybody was very friendly at prime VW, especially Nick Guay. The cars on the lot were all very nice and reasonably priced. I did end up finding a better deal else where. but would have rather bought a car from Nick. I plan to do all my servicing with Prime VW. More

Head to Prime and ask for Nick! I had decided to purchase a different vehicle and of course went to Prime Volkswagen - not because the people who work there are really nice (they are I had decided to purchase a different vehicle and of course went to Prime Volkswagen - not because the people who work there are really nice (they are), not because the service side is great (it is), but PRIME'arily' (trying to be witty here) because the transaction for the vehicle I was currently driving and wanted to trade was completed by Nick Guay. So, I will get serious - I trusted Nick; he does not play games, he is knowledgable, friendly, patient, and to be honest made what most find to be a really stressful transaction seem fun. You know when your employees are good when they draw returning customers years later - and they are hoping to do business again with the same person! Nick just rocks! If you are looking for a car, head to Prime Volkswagen and ask for Nick; if he is not working that day, return when he is there - you will not be sorry!!! More

Strung along for a week before I was told the car left So I test drove a car at the dealership. Announced that we liked it but needed to sleep on it. We left the sales person with questions regarding 4 mai So I test drove a car at the dealership. Announced that we liked it but needed to sleep on it. We left the sales person with questions regarding 4 maintenance items. He in turn told me the car would be in the shop for inspection and maintenance in the morning. I called the following morning to inform the salesperson we wanted the car but still wanted answers on the 4 maintenance items. At same time I asked about their financing. While I would not commit to the price until my questions were answered I felt I left a clear message regarding our interest. I asked to be called that afternoon with an update. It did not happen. I called the salesperson the following day no answer and no return call (Saturday). I called Monday afternoon and the phones were out. I called Tuesday and spoke to another sales person. She actually got me answers plus hinted there was someone buying it but did know who. I called the first sales person on Wednesday and asked in firm language what the status was. He told me it was in the shop and would know that afternoon. No call back. I caked and spoke to a sales manager who told me the car left on a truck to Boston. How does this happen unless there is a huge lack of respect for potential customers? More

Excellent Service I bought a used VW that turned out to have an oil leak. They took the car back in and made all the necessary repairs. I'm glad they stand behind the I bought a used VW that turned out to have an oil leak. They took the car back in and made all the necessary repairs. I'm glad they stand behind their cars. I think I got a great deal on the used car and I'd buy another car from them next time. More

Awesome buying experience at this dealership! Treat you Awesome buying experience at this dealership! Treat you like more than a customer and really listen to you and wat you would like. They work hard Awesome buying experience at this dealership! Treat you like more than a customer and really listen to you and wat you would like. They work hard to get you what you are looking for. If you Love VW's, you will love this Dealership and the people running it. We bought 2 VW's in 2008 and returned to buy another this week, from the same people!!! What other dealership can say that! More

The folks at Prime are one of the most customer oriented businesess I have delt with in a long time. Not the canned/scripted customer service that is obviously fake but genuine and sincere. When we left the businesess I have delt with in a long time. Not the canned/scripted customer service that is obviously fake but genuine and sincere. When we left there we felt like we had got a great deal on a new Jetta and made new friends to boot!! More