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Jackie Cooper Imports - Service Center

Tulsa, OK

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452 Reviews

452 Reviews of Jackie Cooper Imports - Service Center

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June 20, 2018

Good service but slow I got right in but due to someone not reading the Service advisors notes my wait time went from approximately 45 mins to over 2 hrs. More

by REDMONK24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Freeman, I think.
June 19, 2018

Always professional Always feel very well taken care of and I'm never left in there dark about what's going on. It's nice that staff are very attentive. Highly recommend More

by gaynormorris30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
June 19, 2018

They know what they are doing & very friendly! They have fixed the problem every time & told us about recalls this time that we did not know about. they take time to listen or just talk for a bit. More

by ONESHADOW2OTHERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lujan, Mike Kayser, John Taylor
June 19, 2018

Quick and courteous They did a great job on my one year service. Made things so easy for me. My loaner was waiting so I could run errands while my service was being done. More

by SHELLYBEERS
Recommend Dealer
Yes
Employees Worked With
Chris Jarrett
June 19, 2018

Routine service & brake pads & rotors The service was good. I did have to stand outside my vehicle for a few mins before I was asked to come in to sit in a cool office. But after those f More

by jtaylor1004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
June 18, 2018

Routine maintenance & new battery Mike was prompt & courteous as always & offered a courtesy car when we realized my battery needed to be replaced. He made time for my service on the s More

by SB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Kayser
June 14, 2018

Exceeded expectations in every way Michael President was my service advisor. The scheduling was efficient, the drop off and loaner vehicle process was a breeze, I arrived right at closi More

by Geoffrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael President
June 14, 2018

Check engine light came on My ml320 2002 Mercedes Benz was not running right chk engine light on. Connie had cancellation so she got me in and provided me with a loaner. They More

by BGURLEY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor, Connie Harrill
June 14, 2018

Transfer case Sarah did a thorough working with my warranty adjuster to resolve transfer case diagnosis. Also recommended and had the interim service work provided. More

by nlawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Keeton, Connie Harrill
June 14, 2018

Ultimate Five Star Service I have found that the key to a pleasant automobile experience is hinged on the service department. I’m an expert in this because I have been doing thi More

by JIM Alexander
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Taylor
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