Jackie Cooper Imports - Service Center

Great service They had our car for seven weeks because the part had to come from Germany. They gave us a loaner car of the same make and model with only 3k miles on They had our car for seven weeks because the part had to come from Germany. They gave us a loaner car of the same make and model with only 3k miles on it. Cliff kept us updated on the whereabouts of part and didn’t dance around about when it would get to the shop. I wasn’t worried and couldn’t think of anything negative about my experience. Would use this service center again without any hesitation. More

Good. Courteous, prompt, quality of work seems good and professional. John Taylor was friendly and willing to explain the needed service and upcoming servic Courteous, prompt, quality of work seems good and professional. John Taylor was friendly and willing to explain the needed service and upcoming service and cost innerded in the next months. More

Friendly Service , and it's really nice to get a loaner car. Explains service done in detail. Calls me as soon as the car is ready. , and it's really nice to get a loaner car. Explains service done in detail. Calls me as soon as the car is ready. More

Service “B” Experience Excellent service from beginning to pickup! Only shortcoming might be length of time to schedule service appointment! I tried to get an appointment 1 Excellent service from beginning to pickup! Only shortcoming might be length of time to schedule service appointment! I tried to get an appointment 1 week out & was informed that Service B requires 3 hrs & they only schedule 10 per day! I was 300 miles over scheduled service & had to wait until scheduled date! More

Service/maintenance Always love the staff at Jackie Cooper! They are always friendly and helpful. I only saw John Taylor for service this time. He is excellent! Always love the staff at Jackie Cooper! They are always friendly and helpful. I only saw John Taylor for service this time. He is excellent! More

Service John Taylor always goes above and beyond to make sure your service is done to perfection. The service area is clean and everyone is friendly and hel John Taylor always goes above and beyond to make sure your service is done to perfection. The service area is clean and everyone is friendly and helpful More

Service apt Mike was amazing! Made everything easy & quick. We had a great convo and he told me about cool restaurants here in Tulsa. I highly recommend him! I’d Mike was amazing! Made everything easy & quick. We had a great convo and he told me about cool restaurants here in Tulsa. I highly recommend him! I’d rate him 10 stars if possible! More

Hassle free, quick, clean. I felt confident with this dealership handling my repair. It was very kind of them to offer me the use of the GL hatchback. This was very different I felt confident with this dealership handling my repair. It was very kind of them to offer me the use of the GL hatchback. This was very different than my E320 wagon. Learned something about my E320---that it's not fully 4-matic. It's always great to learn something about your car. Enjoyed working with Michael President. He knew every step of the way through the process and I never felt like things were out of control. katy brocksmith More

Excellent Service The Customer Service Reps are knowledgeable and generous. They communicate well and genuinely care about the customers. Technicians do a good job and The Customer Service Reps are knowledgeable and generous. They communicate well and genuinely care about the customers. Technicians do a good job and in most cases do the work in a reasonable time frame. More

Mike Kayser rocks We had lots Odneal good help—Brian Freeman as well. We’ve been in many times and it’s always just fun seeing Mike. He’s very kind to us. The service w We had lots Odneal good help—Brian Freeman as well. We’ve been in many times and it’s always just fun seeing Mike. He’s very kind to us. The service was great. They even got us a quote on getting a door ding fixed. Really great experience as always. More