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Jackie Cooper Imports - Service Center

Tulsa, OK

4.2
452 Reviews

452 Reviews of Jackie Cooper Imports - Service Center

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November 24, 2022

We had a bad battery and they got us right on and had it repaired within 24 hrs! Max was very communicative with the repair estimate and follow up call. More

by LJCSHOES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max Grunhof
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi LJCSHOES, Thank you for your 5-star review. We are delighted to hear Max was excellent during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

The service was outstanding from making the appointment through delivery of the vehicle after the service. More

by bryant6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Connie Harrell
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi bryant6, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you on your next visit. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

The owner was onsite, involved with customers and employees. Nice waiting area, friendly and positive environment. Lana was wonderful to work with, I will be back. More

by Vw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Lana
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi Vw, We appreciate your 5-star review. We are glad to hear Lana was excellent during your visit. We hope to see you on your next visit. Thank you for choosing Jackie Cooper Import. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

Parts from Germany take a long time, but Cooper got them fairly quickly and notified me to bring the car in for installation before it was a big problem. More

by grunnels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martinas—customer service
Nov 28, 2022 -

Jackie Cooper Imports responded

Hi grunnels, We appreciate taking the time to write to us. We are glad to hear our team was excellent with your service. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 23, 2022

Provides positive interaction with customers with legitimate concerns for your needs. I appreciate that they listen and respect the opinions and concerns and respond quickly. Reduces overall stress l More

by MaleaHendrickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Broderick , Chris Jarrett
Nov 23, 2022 -

MaleaHendrickson responded

Thank you for going above and beyond to take care of us.

Nov 28, 2022 -

Jackie Cooper Imports responded

Hi MaleaHendrickson, We appreciate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 22, 2022

My first visit to Jackie Cooper and the service was great. Good communication throughout the process. More

by GRAYTOBYSTEPHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 23, 2022 -

Jackie Cooper Imports responded

Hi GRAYTOBYSTEPHEN, We appreciate your 5-star review. We are glad to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 22, 2022

The employees at Jackie Cooper are professional and courteous. They always seem to try their best to help me with my questions and needs related to my vehicle. More

by PHUONG.PHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stan Lewis
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi PHUONG.PHAM, Thank you for your 5-star review. We are delighted to hear our team made your experience excellent. We are looking forward to seeing you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

Excellent service every time! The customer service is why I have been a customer for the last 17 years. More

by apryl2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept Lana Burnett is great! , Mikey Molina
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi apryl2001, We appreciate your 5-star review. We are glad to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

The service advisors at Jackie Cooper Mercedes are the best! The always go above & beyond to help. They are always respectful & so friendly. If I ever have questions all I have to do is ask & if that per More

by Missy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nizar Khaled
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dillon Cole, Bailey Ferira, Summer Zimmerman
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi Missy, We appreicate your 5-star review. We are delighted to hear you were satisfied during your visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

November 21, 2022

First class service and treatment by Mikey Molina and his team. Mikey puts his customers first. Customer for life here. More

by FISHIGKB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikey Molina, Josh Kelley
Nov 22, 2022 -

Jackie Cooper Imports responded

Hi FISHIGKB, We appreciate your 5-star review. We are delighted to hear Mikey and the rest of the team was excellent with your service visit. We hope to see you soon. Have a great day. Sincerely, Chris Martinez, Director of Sales

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