5,079 Reviews of Jackson Acura - Service Center
Repair Service My vehicle had a leaking shock absorber which was discovered during a multipoint inspection. I was able to get my vehicle repaired in the time promise My vehicle had a leaking shock absorber which was discovered during a multipoint inspection. I was able to get my vehicle repaired in the time promised and took advantage of a great new service being offered for home delivery. More
Great maintenance & brakes service Great job, timely, and managed expectations well! Had summer service and brake replacement done! The vehicle is driving much more smoothly, and it is Great job, timely, and managed expectations well! Had summer service and brake replacement done! The vehicle is driving much more smoothly, and it is noticeably better! More
Excellent! Yvonne is awesome! She goes above and beyond to make your service experience is a good one. She remembered I had a young child and could not sit all Yvonne is awesome! She goes above and beyond to make your service experience is a good one. She remembered I had a young child and could not sit all day for service . She helped to get a loaner so I could take care of errands until my car service was completed. Made my life less stressful . More
Fantastic service! Yvonne was great again. Jackson does a great job of taking care of customers. I can’t think of a better place to get my MDX serviced. Yvonne was great again. Jackson does a great job of taking care of customers. I can’t think of a better place to get my MDX serviced. More
5 Star Warranty When we purchased the car we bought the 5 Star program. Talking to Kelly (who was very polite) what we heard at the buying and what we actually have n When we purchased the car we bought the 5 Star program. Talking to Kelly (who was very polite) what we heard at the buying and what we actually have now are different. Looks as if the money spent on the program was bad money spent. Appears as if the sellers at that time are no longer with the company. More
6 month Service visit Great service, consistent and know what to expect. Cost seems to always be on the higher side especially for almost anything out of the ordinary. Great service, consistent and know what to expect. Cost seems to always be on the higher side especially for almost anything out of the ordinary. More
Great customer service Nick in the service department is always happy to see us, and takes great care of our car as well as up dating us on the status of our car. He is a gr Nick in the service department is always happy to see us, and takes great care of our car as well as up dating us on the status of our car. He is a great asset to Jackson Acura. Great job! More
Yvonne was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline :) More
Complete care Great service as usual, but this this time I had not made an appointment. No problem, it was a slow day and the service team got right on it. They t Great service as usual, but this this time I had not made an appointment. No problem, it was a slow day and the service team got right on it. They thoroughly checked out my car, changed the oil, washed and did a light vacuum. Nice touch. I will be back! More
Tire replacement under warranty The plug in the left rear passenger side tire developed a leak and two tires had to be replaced under warranty, Brittiany was most help in this regard The plug in the left rear passenger side tire developed a leak and two tires had to be replaced under warranty, Brittiany was most help in this regard. My only complaint is that it took almost three hours till the tire repair was done. More