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Jackson Acura - Service Center

Roswell, GA

4.7
5,079 Reviews

5,079 Reviews of Jackson Acura - Service Center

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August 06, 2019

Repair Service My vehicle had a leaking shock absorber which was discovered during a multipoint inspection. I was able to get my vehicle repaired in the time promise More

by alcobb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for our service department!

August 06, 2019

Great maintenance & brakes service Great job, timely, and managed expectations well! Had summer service and brake replacement done! The vehicle is driving much more smoothly, and it is More

by Andy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 15, 2019 -

Jackson Acura responded

Thank you, Andy, for leaving this positive review!

August 06, 2019

Excellent! Yvonne is awesome! She goes above and beyond to make your service experience is a good one. She remembered I had a young child and could not sit all More

by doccay99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you for taking the time to leave this 5-star review for Yvonne!

August 06, 2019

Fantastic service! Yvonne was great again. Jackson does a great job of taking care of customers. I can’t think of a better place to get my MDX serviced. More

by jorgenrl19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Yvonne!

August 06, 2019

5 Star Warranty When we purchased the car we bought the 5 Star program. Talking to Kelly (who was very polite) what we heard at the buying and what we actually have n More

by rhollifield
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly Oneill
Aug 19, 2019 -

Jackson Acura responded

Thank you for leaving this honest review. If you could message me your first and last name, I'd be happy to look into this for you.

August 05, 2019

6 month Service visit Great service, consistent and know what to expect. Cost seems to always be on the higher side especially for almost anything out of the ordinary. More

by BriarScott3577
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

August 03, 2019

Great customer service Nick in the service department is always happy to see us, and takes great care of our car as well as up dating us on the status of our car. He is a gr More

by rking16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Covino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reggie great too!!!
Aug 05, 2019 -

Jackson Acura responded

Thank you for leaving this 5-star review for Nick!

August 02, 2019

Yvonne was extremely friendly and helpful. She was transparent about what services were needed and gave a good timeline of what is coming down the pipeline More

by cjholb2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Russell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Yvonne!

August 02, 2019

Complete care Great service as usual, but this this time I had not made an appointment. No problem, it was a slow day and the service team got right on it. They t More

by Crack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Crossen
Aug 05, 2019 -

Jackson Acura responded

Thank you for leaving this positive review!

August 01, 2019

Tire replacement under warranty The plug in the left rear passenger side tire developed a leak and two tires had to be replaced under warranty, Brittiany was most help in this regard More

by skolnick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittiany Byas
Aug 05, 2019 -

Jackson Acura responded

Thank you for leaving this positive review for Brittiany!

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