Jackson Acura - Service Center

Timely, efficient, and courteous! The staff was very friendly! They got me in and out really fast. Also, the facility was very clean. My customer service rep took good care to make sur The staff was very friendly! They got me in and out really fast. Also, the facility was very clean. My customer service rep took good care to make sure I understand the issue with the car and what was needed to fix the issue. I would highly recommend them. More

Great service as always done in a timely manner. Made appointment to have fog light replaced and for an alignment. Was very nice to be able to use a nice loaner car while mine was being serviced. Got Made appointment to have fog light replaced and for an alignment. Was very nice to be able to use a nice loaner car while mine was being serviced. Got the requested work done and thru thier thorough inspection, also learned that i needed to change air filter and brake fluid. All done in timely manner for decent price. My service Tech Nick is always professional and very kind. Thanks! More

Replacing sliding cover under the arm rest Great job by the service advisor and technicians to have this done quickly. Very easy to schedule an appointment. It took much less time than I antici Great job by the service advisor and technicians to have this done quickly. Very easy to schedule an appointment. It took much less time than I anticipated. More

Quick helpful people, very comfortable accommodations My service coordinator was cheerful and efficient helping with my service needs. The waiting area is very nice, with many different areas to wait comf My service coordinator was cheerful and efficient helping with my service needs. The waiting area is very nice, with many different areas to wait comfortably. More

Fantastic! Very fast! This was a standard service, but I was in and out within an hour. I was able to work while I was there, which was great! This was a standard service, but I was in and out within an hour. I was able to work while I was there, which was great! More

Outstanding I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude of the staff. More

Top notch ! Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me decide what to have done. More

Service on my MDX. on my MDX. Ayesha did a very good job of taking care of the service requirements. I will continue to bring my vehicle for service. on my MDX. Ayesha did a very good job of taking care of the service requirements. I will continue to bring my vehicle for service. More

Brittiany Byas defines Customer Service If you need work on your Acura, I recommend that you contact Brittiany. My RDX needed a new battery, (asap), and she fit me in immediately. I was so i If you need work on your Acura, I recommend that you contact Brittiany. My RDX needed a new battery, (asap), and she fit me in immediately. I was so impressed with her continued follow-up and concern! I have made a point of asking for Brittiany in the past, and I will continue to do so She takes customer service to its highest level. More

Service review Very much appreciate working with Brittany Byas. She is courteous, professional, and very helpful at every appointment. Can always count on her to d Very much appreciate working with Brittany Byas. She is courteous, professional, and very helpful at every appointment. Can always count on her to deliver what is promised. More