Jackson Acura - Service Center

Great service advisor - Brittiany! I ran over something that damaged my exhaust system and struts. I had to file an insurance claim to get the issue resolved. Brittiany got me a renta I ran over something that damaged my exhaust system and struts. I had to file an insurance claim to get the issue resolved. Brittiany got me a rental to drive while my car was being serviced. She also worked with my insurance company adjuster to get the exhaust system and struts replaced and paid for. Overall a positive experience. More

A1 Service Service was good. She was friendly and very attentive. She also took care of the paint protector when we purchased the new car it was done right It Service was good. She was friendly and very attentive. She also took care of the paint protector when we purchased the new car it was done right It was not consistent throughout the car. More

Timely, efficient, and courteous! The staff was very friendly! They got me in and out really fast. Also, the facility was very clean. My customer service rep took good care to make sur The staff was very friendly! They got me in and out really fast. Also, the facility was very clean. My customer service rep took good care to make sure I understand the issue with the car and what was needed to fix the issue. I would highly recommend them. More

Great service as always done in a timely manner. Made appointment to have fog light replaced and for an alignment. Was very nice to be able to use a nice loaner car while mine was being serviced. Got Made appointment to have fog light replaced and for an alignment. Was very nice to be able to use a nice loaner car while mine was being serviced. Got the requested work done and thru thier thorough inspection, also learned that i needed to change air filter and brake fluid. All done in timely manner for decent price. My service Tech Nick is always professional and very kind. Thanks! More

Replacing sliding cover under the arm rest Great job by the service advisor and technicians to have this done quickly. Very easy to schedule an appointment. It took much less time than I antici Great job by the service advisor and technicians to have this done quickly. Very easy to schedule an appointment. It took much less time than I anticipated. More

Quick helpful people, very comfortable accommodations My service coordinator was cheerful and efficient helping with my service needs. The waiting area is very nice, with many different areas to wait comf My service coordinator was cheerful and efficient helping with my service needs. The waiting area is very nice, with many different areas to wait comfortably. More

Fantastic! Very fast! This was a standard service, but I was in and out within an hour. I was able to work while I was there, which was great! This was a standard service, but I was in and out within an hour. I was able to work while I was there, which was great! More

Outstanding I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude I was treated like a VIP. The staff were friendly and willing to go above and beyond expectations. I was impressed by the helpful, positive attitude of the staff. More

Top notch ! Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me Yvonne Russell is terrific. She listened to my needs and was prepared for me when I arrived for my appointment. She explains the options and let’s me decide what to have done. More

Service on my MDX. on my MDX. Ayesha did a very good job of taking care of the service requirements. I will continue to bring my vehicle for service. on my MDX. Ayesha did a very good job of taking care of the service requirements. I will continue to bring my vehicle for service. More