Jackson Automotive
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Matt took my concern about a serious squeak from the 2nd row of seats & took steps to correct the problem through warranty coverage. Many other dealers would have said 'we can't replicate the squeak, so sor row of seats & took steps to correct the problem through warranty coverage. Many other dealers would have said 'we can't replicate the squeak, so sorry.' Matt spelled out the steps for corrective action once the needed part comes in. He also had them correct a rear door light we had paid extra for and was not working. This level of service & attention to detail is outstanding, plus he's polite and a nice guy. I'm hooked on Subaru of Macon ! Tim Kimerling More
The staff is extremely attentive and professional in their commitment and communication, I would highly recommend Jackson as a dealership to buy from and provide service on your vehicle.Cort was extreme their commitment and communication, I would highly recommend Jackson as a dealership to buy from and provide service on your vehicle.Cort was extremely responsive. More
It's my second time buying a car through Jackson automotive at Macon, GA. Each transaction has been smooth sailing and amazing. I will be back again when I decide to purchase another car again! automotive at Macon, GA. Each transaction has been smooth sailing and amazing. I will be back again when I decide to purchase another car again! More
Leon was exceptionally friendly & attentive but I am very disappointed at Mercedes Benz for not offering a Goodwill Discount on the service based on my track record of staying on top of my regular service in disappointed at Mercedes Benz for not offering a Goodwill Discount on the service based on my track record of staying on top of my regular service intervals & other services (like tires, windshield replacement, etc) over the last 12+ years of owning MB products. Leon & the team at Jackson Automotive, however, did step up & offer a discount on the extensive repair. More
In the middle of a 17 hour roadtrip the check engine light came on. This service center took me in without an appointment, ran the diagnosis, and then did the fix. Very helpful, pleasant people to deal light came on. This service center took me in without an appointment, ran the diagnosis, and then did the fix. Very helpful, pleasant people to deal with. A couple of hours later I was back on the road. More
It took several days to get a service appointment. Once scheduled it went like they estimated. 1.5 hours for the service, another 1.25 hours to “wash it and bring it around”. I was charged what I was Once scheduled it went like they estimated. 1.5 hours for the service, another 1.25 hours to “wash it and bring it around”. I was charged what I was quoted and I assume they did the services. I left with quotes for additional services. More



