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Jackson Automotive

Macon, GA

Overview
Reviews
4.8
537 Reviews
The team at Jackson Automotive Group Inc would like to welcome you to our dealership group, where we're confident you'll find the vehicles you're looking for at a price you can afford. Come and check out our full selection of new vehicles, or get a great deal on a reliable pre-owned model.
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4775 Riverside Drive

Macon, GA

31210

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Showing 537 reviews

November 07, 2025

I got there an hour and one half earlier than scheduled but I got serviced and out in no time while watched Emeril cook some delicious dishes on TV. More

by CONNIEMCDANIEL2
Recommend Dealer
Yes
Employees Worked With
Great service
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Nov 07, 2025 -

Jackson Automotive responded

We love this feedback! Thank you for choosing Subaru of Macon and for sharing your experience with our team. See you next time!

November 07, 2025

The team worked diligently to fix a problem that was somewhat allusive. Great service team More

by arnoldbe123
Recommend Dealer
Yes
Employees Worked With
Matt
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Nov 10, 2025 -

Jackson Automotive responded

We're so glad our Subaru of Macon team could assist you, Arnold! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future!

November 07, 2025

Professional and personable. Very detailed explanation of the situation with my vehicle. Will be back again. More

by ssb1173
Recommend Dealer
Yes
Employees Worked With
Ms Beth Chambers.
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Nov 10, 2025 -

Jackson Automotive responded

Thanks for the glowing review! We are glad to hear that the Subaru of Macon team explained everything so well and made you feel welcome. Please come see us again soon!

November 06, 2025

A bit expensive. Had a nice loaner car. They washed my car. And the cost of repairs was a bit under the estimate. More

by spsummy
Recommend Dealer
Yes
Employees Worked With
Steve. He was excellent.
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Nov 06, 2025 -

Jackson Automotive responded

Thank you for the review and feedback. We appreciate you choosing Subaru of Macon and hope you won't hesitate to reach out if we can be of service again in the future!

November 06, 2025

They were very courteous and got the job done quickly, was very satisfied. Thank You More

by DALEMARTUCCI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks,Heath Evans
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Nov 06, 2025 -

Jackson Automotive responded

We really appreciate you taking the time to leave Subaru of Macon this awesome review, thank you!

November 06, 2025

1. I made an appointment well in advance for 7:30 am. I told the dealership I would be sitting waiting. It took them four hours to change the oil. No explanation, and no one came out to tell us what progre More

by SUSANMARIEJONES1015
Recommend Dealer
No
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Nov 07, 2025 -

Jackson Automotive responded

Susan, we're disappointed to see that your recent service visit took longer than expected and that you weren't kept informed throughout the process. We always aim to provide a seamless and well-communicated service, so it's concerning to see that we let you down on this occasion. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

November 06, 2025

Agents were very efficient and very pleasant. They put my car where it was easily accessible when work was completed and washed it too More

by CATS31008
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
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Nov 07, 2025 -

Jackson Automotive responded

We’re glad our team made your experience smooth and positive at Subaru of Macon. We look forward to assisting you with any future needs. Safe travels!

November 06, 2025

Professional, Kind, prompt, thoughtful. I am overjoyed by the entire purchasing and service experience. Awesome staff More

by Jsutliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
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Nov 07, 2025 -

Jackson Automotive responded

We're overjoyed to read your kind review! Thank you for choosing Subaru of Macon and for sharing your feedback. See you next time!

November 06, 2025

Very welcoming and friendly. Know how to treat their customers right. Would recommend them to anyone that needs great service. More

by BURKHOLDERS21
Recommend Dealer
Yes
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Nov 07, 2025 -

Jackson Automotive responded

It’s feedback like yours that reminds the whole team why we do what we do! Thanks for your support, from all of us at Subaru of Macon!

November 06, 2025

Great communication and friendly service managers. Knowledgeable mechanic. Got finished in a timely manner. Will be going back. More

by BIGSTIXGOLF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Report | Print
Nov 11, 2025 -

Jackson Automotive responded

Thank you for sharing your great feedback about our team! See you again at Subaru of Macon!

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