Jackson Automotive

Cort kept me informed on service provided throughout the process. Great service I recommend service at this dealership process. Great service I recommend service at this dealership More

My experience with my service was amazing. The attendants were timely, friendly and knowledgeable. I was impressed with the comprehensive service report that was provided and the recommendat The attendants were timely, friendly and knowledgeable. I was impressed with the comprehensive service report that was provided and the recommendations that were made. Top notch service! My next car will definitely come from Jackson! More

Quiet , quick service and very friendly The waiting area was clean and the car wash was nice was clean and the car wash was nice More

Very efficient, she was very accommodating to all our questions and concerns. Nora Beth Chambers is the most thorough and detail oriented service provider we have ever worked with, with a great positive questions and concerns. Nora Beth Chambers is the most thorough and detail oriented service provider we have ever worked with, with a great positive attitude. More

I always receive excellent customer service whenever I come and they take good care of my car. My service advisor Ms. Beth is also amazing! come and they take good care of my car. My service advisor Ms. Beth is also amazing! More

In and out very fast and professional, Chad is always doing a great job and taking care in an excellent way! doing a great job and taking care in an excellent way! More

My car was towed to the dealer on Tuesday. I was told that it would be looked at on Wednesday or Thursday. My car didn't get looked at until the next week. I called to get an update, had to le I was told that it would be looked at on Wednesday or Thursday. My car didn't get looked at until the next week. I called to get an update, had to leave a message. I asked to be contacted at my work phone, which I left on the voicemail, not to receive text messages but that's how I received updates about my car. I requested twice through the automated service and Cort's voicemail that I DID NOT WANT TO BE CONTACTED VIA text. Once my car was ready I received a text message an hour before closing. Which means I had to wait until the next day to pick it up. The diagnosis was not explained clearly. I was not happy with the service. I should have been updated on the progress or lack thereof about my vehicle. I do not agree with the shop supplies increasing from 10 percent to 12 percent. If the service carries a warranty, I was not made aware. More

Easy peasy It was a positive experience. I would buy from this dealership again if I needed a vehicle. I would buy from this dealership again if I needed a vehicle. More

Chad did a good job in contacting the aftermarket warranty to get the work order approved, the part took a little bit of time to come but satisfied with the service warranty to get the work order approved, the part took a little bit of time to come but satisfied with the service More

Very pleasant experience as usual. Staff, especially Steve, were professional, courteous, friendly and very knowledgeable. Staff, especially Steve, were professional, courteous, friendly and very knowledgeable. More