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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 17, 2026

He's very professional, knowledgeable and courteous! He's very professional, knowledgeable and courteous. He's very technical savvy with getting the most out of my Subaru! More

by HASTONSALMON
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 18, 2026 -

Jackson Automotive responded

Hi Haston! We love hearing from satisfied customers! Thank you for choosing Subaru of Macon and for sharing your support for our team. We wish you safe travels ahead!

Jan 18, 2026 -

HASTONSALMON responded

Thank You and your entire staff for always taking care of three Subaru's me and my wife have bought from y'all since 2019! We love our Subaru's and they've taken us all over the county safely!

January 17, 2026

Above excellent experience at Jackson Automotive! Mrs. Teresa our sales person was caring and check-in with us consistently until our truck was ready for pick up! Mr. Brain, Mr. Matt, and Mr. Logan w More

by SWEST9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mrs. Teresa, Mr. Brain, Mr. Matt, Mr. Logan, Mr. Vinny, Mr. Chris
Jan 18, 2026 -

Jackson Automotive responded

Hi West! Thank you for sharing your wonderful feedback! We're delighted that Teresa and our team provided such outstanding service. We greatly appreciate your business and wish you safe travels in your truck! - Subaru of Macon

January 17, 2026

from the time you enter the garage you are greeted and given prompt service after you finish; with service advisor you are shown the excellent waiting area to wait on your vehicle . Great Job. More

by VENWIDJR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks Excellent Service Advisor
Jan 18, 2026 -

Jackson Automotive responded

Hi Venwid! We're glad to hear you felt welcomed and well taken care of right from the start! It's wonderful that you enjoyed the waiting area, too. Thank you for choosing Subaru of Macon! Safe travels!

January 17, 2026

Great overall experience at this dealership. My sales person, Marcus Johnson was a pleasure to work with. Great communication. He went above and beyond to make sure I got exactly what I needed. More

by 504milestone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcus and Jordan
Jan 18, 2026 -

Jackson Automotive responded

Thank you for sharing your fantastic feedback about Marcus and the team! We’re so glad you enjoyed a great experience at Subaru of Macon. We look forward to your future visits!

January 17, 2026

Thank you, Richard Wilkins and Jackson Automotive, for the best experience I have ever had with a service department. More

by DWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 18, 2026 -

Jackson Automotive responded

Hi DWA! Thank you for sharing your experience with Richard and the team! We appreciate your business and look forward to seeing you again at Subaru of Macon!

January 17, 2026

Brett was very helpful and service was excellent. Arrived around 9:00 am and my car was ready by 3:00 pm. Much quicker than expected. Use of a loaner is always a plus. More

by moseley77
Recommend Dealer
Yes
Employees Worked With
Brett Crosby
Jan 17, 2026 -

Jackson Automotive responded

Hi Moseley! We're delighted to hear that Brett provided such helpful and prompt service at Subaru of Macon. We love to exceed expectations, and the use of a loaner is always a bonus! Safe travels!

January 16, 2026

Everything was smooth and efficient. Service was excellent! Best service center that I have ever been to! More

by SMITH.MARGIEM
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 17, 2026 -

Jackson Automotive responded

Hi Smith! Thank you for the outstanding review! We are pleased to hear that our team made the experience smooth and efficient. We are honored to have you as a customer at Subaru of Macon!

January 16, 2026

Great service as always! So glad I got my brakes done at the dealership. Turns out my rotors were covered under a manufacture warranty and I paid nothing. More

by Baburkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Jan 17, 2026 -

Jackson Automotive responded

Hi Baburkett! We’re so glad you could take advantage of the warranty, and even happier to hear you felt confident in our team! Thanks for choosing Subaru of Macon!

January 16, 2026

The service was good,but it took entirely too long! It took almost 2 hrs. We don't ever wait that long at our other dealership for our other car More

by Bobbie Newton
Recommend Dealer
Yes
Jan 17, 2026 -

Jackson Automotive responded

Thank you for sharing your feedback, Bobbie. We'll pass it along to our team, and if there's anything we can do to better assist you next time, please feel free to reach out. Take care! -The Subaru of Macon Team

January 16, 2026

Very efficient, friendly, very easy! We appreciated the mechanic coming out to our house to do the work instead of our having to come to the dealership. I am 72 and have cancer and you a More

by SYDNEY.CHALFA
Recommend Dealer
Yes
Employees Worked With
Don't remember!
Jan 17, 2026 -

Jackson Automotive responded

Hi Chalfa! We truly appreciate your thoughtful feedback. Knowing our team made your experience efficient and easy means the world to us at Subaru of Macon. We're here to support you in any way we can. Wishing you all the best and sending our warmest wishes to you for a speedy recovery – Subaru of Macon.

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