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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 16, 2026

Leon did great getting me worked in. The truck found the problem quickly and fixed it. Always a good experience in the service department More

by CILCARTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Jan 17, 2026 -

Jackson Automotive responded

Hi Cil! Thank you for sharing your great experience with Leon and our service team! We appreciate you choosing Subaru of Macon, and we hope to see you again down the road. Safe travels!

January 16, 2026

Fantastic service every time! The BEST! Comfortable and clean waiting areas. Knowledge, friendly staff. Always willing to answer questions and provide help. More

by dtgarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
Jan 16, 2026 -

Jackson Automotive responded

Thank you for your feedback! It's so nice to hear that our team and facilities hit the mark for you. We look forward to your next visit here at Jackson Automotive!

January 16, 2026

Staff was prompt returning call to schedule appointment. Service was efficient, wait time was reasonable. . More

by ELLAJAZ18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not recall
Jan 16, 2026 -

Jackson Automotive responded

We are glad to read your feedback! Thank you for choosing Jackson Automotive and for sharing your experience with our team. See you next time!

January 15, 2026

Leonnis always professional, courteous and goes above and beyond to provide stellar service. He is thorough and provides quality service. Thank you Leon for always being a joy to work with. More

by STDODSON83
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Jan 16, 2026 -

Jackson Automotive responded

Thank you for sharing your experience with Leonnis! We appreciate your business and look forward to seeing you again at Jackson Automotive.

January 15, 2026

Great customer service He made sure I was aware of all the issues that I had with my car and was making sure and asking do I need anything More

by Venitafair
Recommend Dealer
Yes
Employees Worked With
Leon
Jan 16, 2026 -

Jackson Automotive responded

We’re so glad you felt informed and supported throughout your visit. Thank you for choosing Jackson Automotive!

January 15, 2026

Great people, friendly service accurate wait time. The only issue I had was the surcharge for using a credit card. It would be great if this was told at time of appointment being set More

by JALFONSO0506
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Jan 16, 2026 -

Jackson Automotive responded

We apologize for the surprise surcharge and will make sure this policy is better communicated during future visits. Thank you for the valuable feedback and please don't hesitate to reach out the next time we can be of assistance! - Jackson Automotive

January 15, 2026

Cort is very easy to work with. We arrived a week early for service (our mistake) and he accommodated us by going ahead with service. More

by DIXIM
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 16, 2026 -

Jackson Automotive responded

We’re glad Cort took such great care of you, even ahead of schedule! Thanks so much for your business, from all of us here at Jackson Automotive!

January 15, 2026

Staff is courtesy and professional. Jamie kept me informed of progress during the service on my car and was very detailed in his explanation of the service performed and upcoming needs More

by rlarryduke
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 16, 2026 -

Jackson Automotive responded

We are so pleased to hear that Jamie and our team exceeded your expectations. Thank you for visiting Jackson Automotive and for sharing your experience! Safe travels ahead!

January 15, 2026

Great service and friendly staff, Always have a good experience and trust that my car will be serviced professionally. More

by Swest1968
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Jan 16, 2026 -

Jackson Automotive responded

Thank you for choosing Jackson Automotive! We're thrilled to hear you always have a great experience with our friendly and professional team. Safe travels ahead!

January 15, 2026

Great people Great Service Cort has always been my service person to go too. He has always been helpful and courteous! More

by LJWILSON99
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 16, 2026 -

Jackson Automotive responded

Thank you for your kind words! We'll pass your compliments along to Cort. See you next time at Jackson Automotive. Safe travels!

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