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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 15, 2026

Steve was efficient and pleasant Steve is my regular service advisor and he always gives excellent customer service More

by MELINDAGBOSTICK8
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 16, 2026 -

Jackson Automotive responded

Melinda, we are so grateful for your thoughtful feedback about Steve! Thank you for being a Jackson Automotive customer. We look forward to seeing you next time!

January 15, 2026

I was happy with the service. Everything was so professional and quick. Matthew explained everything they did and I was on my way. More

by marieburroughs
Recommend Dealer
Yes
Employees Worked With
Matthew Kennedy
Jan 15, 2026 -

Jackson Automotive responded

Marie, we're delighted to hear about your positive experience with Matthew and our team at Jackson Automotive. Thank you for your feedback, we look forward to serving you again! Safe travels!

January 15, 2026

Service was great and speedy. Leon was very friendly, and very professional. Went over everything that was checked. More

by JEFFERYCARSWELL05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Jan 15, 2026 -

Jackson Automotive responded

Jeffrey, we are so pleased to read this review about Leon and our team! Thank you from all of us at Jackson Automotive! See you next time!

January 15, 2026

Chad is great to work with, very knowledgeable and makes me feel welcome. Thoroughly understand his customers feelings. More

by HAMI8084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, service writer
Jan 15, 2026 -

Jackson Automotive responded

We're so glad you had a great experience with Chad at Subaru of Macon! Thank you for your business, and we hope to see you back!

January 15, 2026

Exceptional customer service and very friendly staff. Nice work station area as well. Looking forward to my next visit. More

by CLINTVINSON317
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort Suddeth
Jan 15, 2026 -

Jackson Automotive responded

We're delighted to hear about your positive experience with our team at Subaru of Macon! We look forward to welcoming you back in the future, thank you for choosing us!

January 15, 2026

Excellent service, courteous service mangers, They tell you right up front if they can or can’t do what you requested. Thank you and God bless your business. More

by rschawo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t remember their name.
Jan 15, 2026 -

Jackson Automotive responded

Thank you for your kind words! We’re glad our team provided clear and courteous help. We appreciate your business at Subaru of Macon!

January 15, 2026

Brett at Subaru Service in Macon was great as always. Truly superior support. The same goes for Matt and Jamie and Brian! I actually enjoy the time spent interacting with Subaru Service Dept! Efficient, More

by leecedwards254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett, Jamie, Matt, Brian
Jan 16, 2026 -

leecedwards254 responded

Great team. Always helpful. Always informative. Always accommodating! The BEST!!

January 15, 2026

My experience with Jackson Automotive was 100% positive! I appreciate how much Aaron Saunders helped me find the best value for what I was looking for. Thank you so much! More

by MACONKATE59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Saunders and Jamari Troutman
Jan 15, 2026 -

Jackson Automotive responded

Thank you for sharing your experience! We're so happy Aaron could help and we’ll be sure to pass along your kind words! - Jackson Automotive

January 15, 2026

I called maintenance for a service appointment and they sent me a text message and the rest is history; I called and confirmed I arrived on time and they were completely honest about what was going to happ More

by ANTHONYABNEY29
Recommend Dealer
Yes
Employees Worked With
Service Manager
Jan 15, 2026 -

Jackson Automotive responded

Thank you for choosing Jackson Automotive and for sharing your experience! We truly appreciate your support and are here to help with any future needs. Take care!

January 15, 2026

Very helpful. Told me what I would need on my next appointment and how much the payment will cost More

by gloriaahill88
Recommend Dealer
Yes
Jan 15, 2026 -

Jackson Automotive responded

Thank you for sharing your experience, Gloria! Our Jackson Automotive team looks forward to serving you again next time!

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