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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 10, 2026

Making the appointment was a breeze and communication with the service was excellent. Employees were genuine. More

by MYCLEINC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Jan 11, 2026 -

Jackson Automotive responded

We're glad to hear your appointment scheduling was smooth, and our team was genuine and communicative. Thank you for choosing Subaru of Macon!

January 10, 2026

He was very professional and nice and helpful and he made me and my husband laugh and the guy that put the icing on the last paper work More

by charlenemillsaps58
Recommend Dealer
Yes
Employees Worked With
Quilton ON
Jan 11, 2026 -

Jackson Automotive responded

Hi Charlene! Thanks for the praise of our team! We appreciate you choosing Subaru of Macon, and we hope to work with you again in the future. Safe travels!

January 10, 2026

Subaru tied to sell me on $1,800 repair. THE WRX NEEDED GAS ! I am a fool for driving car low on fuel Subaru of Macon are not trustworthy. More

by davidfloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager
Jan 20, 2026 -

Jackson Automotive responded

David, thank you for sharing your feedback. We take these claims seriously and would like to better understand what happened during your visit so that any necessary improvements can be made. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

January 10, 2026

Efficient and friendly They took care of my service work and provided a loaner vehicle More

by SHANNON54
Recommend Dealer
Yes
Employees Worked With
Jaime Meeks
Jan 10, 2026 -

Jackson Automotive responded

Hi Shannon! Thank you for leaving us this five-star review and for your kind words about our service team at Subaru of Macon! We'll see you next time!

January 10, 2026

Not only was the service completed in a timely manner after parts had to be ordered, but because my husband had surgery and I was unable to pick the car up the day it was ready, Steve arranged for it to More

by S.DEFOOR
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 10, 2026 -

Jackson Automotive responded

Hi Defoor! It's great to hear that Steve went the extra mile to ensure your car was delivered to your home. Thank you for choosing Subaru of Macon and for sharing your positive experience with us. We wish your husband a speedy recovery!

January 09, 2026

My experience was excellent. Service performed timely and Mr Wilkins explained everything in detail. Thanks More

by wilson_maxine
Recommend Dealer
Yes
Employees Worked With
Rick Wilkins
Jan 10, 2026 -

Jackson Automotive responded

Hi Wilson! We're happy that Mr. Wilkins kept you well-informed throughout the process! Thank you for the great review and for choosing Subaru of Macon. See you next time!

January 09, 2026

Cort, first and foremost remembered my name; that was a big win for me. He had my order ready, checked me in and within a few hours I was out the door. I really appreciated Cort and his exceptional custome More

by MEME34578
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 10, 2026 -

Jackson Automotive responded

It's fantastic to hear that Cort made such a positive impression! Thank you for choosing Subaru of Macon and for sharing your support for Cort. See you next time!

January 09, 2026

Timely, courteous, efficient vehicke service and great customer service. I greatly appreciate Kort's help during my recent service appointment. He was patient and kind. More

by DEEJ7259
Recommend Dealer
Yes
Employees Worked With
Kort
Jan 10, 2026 -

Jackson Automotive responded

Hi Dee! It means the world to us that you had such a positive service experience with Kort and the team! We hope to welcome you back to Subaru of Macon down the road. Have a great day!

January 09, 2026

It's not convenient to get to. But it is a great service. Seem to work me in always. More

by RODDYMORELAND40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service center
Jan 10, 2026 -

Jackson Automotive responded

Hi Roddy! We appreciate your shoutout to our team at Subaru of Macon! We'll see you next time!

January 09, 2026

I was happy the text message for confirming or changing the appointment time was changed to allow for changing. Prior to this it would only confirm! More

by LEEGILLISPHD
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 09, 2026 -

Jackson Automotive responded

Thank you for the five-star review, Lee! We are glad to hear that you are impressed with our improved text communication. Safe travels! - Jackson Automotive

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