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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 08, 2026

Awesome Rick is very informative. He is very kind and has a positive attitude. He makes getting work done to my car feel easy every time! I bring my car there because he makes me feel More

by LASPA30
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 09, 2026 -

Jackson Automotive responded

Thank you for sharing your experience with Rick! We're lucky to have him on our team. We look forward to seeing you again at Jackson Automotive!

January 08, 2026

My experience has always been great. The service staff is always professional and make me feel well taken care of. More

by amy.gautney1809
Recommend Dealer
Yes
Jan 08, 2026 -

amy.gautney1809 responded

Facts

January 08, 2026

Outstanding service by Mercedes; they took great care of my GLS promptly and professionally, even without an appoint More

by JLJRETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad (aka nephew)
Jan 09, 2026 -

Jackson Automotive responded

We’re happy to hear our team provided outstanding service for your GLS! Thank you for choosing Jackson Automotive and for sharing your experience. Safe travels!

January 08, 2026

I was not impressed by the service department. I felt like I was a bother. The personnel was not very friendly. They initially said they didn’t have my accessories then they said I was going to ha More

by HARRIETS
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Sean
Jan 16, 2026 -

Jackson Automotive responded

We're very disappointed to see that your recent visit fell short of your expectations, as we hold our staff to a high standard of friendliness and professionalism. I'd like to apologize for any frustration you experienced during the accessory installation process. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

January 08, 2026

Leon is very professional and honest. Great to have him to work with. Thank you Jackson Mercedes! More

by Mary English
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Jan 09, 2026 -

Jackson Automotive responded

Mary, thank you for trusting Leon & the Jackson Automotive team with your business! We look forward to continuing to serve you in the future!

January 08, 2026

I bought a new car yesterday and had the pleasure of working with Michael Meminger. He made me feel so at ease, got me the car and deal that I wanted. Everyone was great from the salesman, to the sales More

by Myrnsie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Meminger
Jan 09, 2026 -

Jackson Automotive responded

Congratulations on your new car! We’re happy to hear that Michael and our team made the experience smooth and enjoyable. Thank you for choosing Jackson Automotive!

January 08, 2026

I mixed up my appointment time and was running late and I was glad that they could get me in but it still took four hours which is way too long even after running late More

by FAM.MITCHELL
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 16, 2026 -

Jackson Automotive responded

We appreciate your patience and understanding. We do our best to accommodate all of our clients’ needs and are always looking for ways to improve the efficiency of our services. Would you kindly give us a call at a time that works best for you? We look forward to speaking with you. Best regards, Subaru of Macon Team (478) 250-8310

January 07, 2026

Excellent service They are all excellent at the service center. I have never had a problem and prefer to go there for the service on my Subaru. More

by AMYHAYES75
Recommend Dealer
Yes
Employees Worked With
Jamie maybe
Jan 08, 2026 -

Jackson Automotive responded

Thank you so much for sharing your feedback about our exceptional service. We look forward to your next visit to Subaru of Macon! Have a great day!

January 07, 2026

My son brought his car in for service. I wasn't there This is the 3rd car we have purchased from Jackson Automotive Subaru. More

by MADISONBIGDOG
Recommend Dealer
Yes
Jan 08, 2026 -

Jackson Automotive responded

Madison, thanks so much to you & your family for trusting Subaru of Macon with your automotive needs! We're grateful for your support and look forward to continuing to serve you in the future!

January 07, 2026

They always take good care of me They are not pushy about what needs to done to my car. They are very knowledgeable. More

by MIZFIT57
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
Jan 08, 2026 -

Jackson Automotive responded

Thank you for your feedback! We’re glad to hear that you feel well taken care of and in good hands at Subaru of Macon. Safe travels!

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