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Jackson Automotive

Macon, GA

4.8
579 Reviews
Call Dealership (478) 870-2463
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4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 05, 2026

My wife and me felt welcome and comfortable when we arrived for our test drive. Ever felt pressured in deciding about the car. The staff was knowledgeable and answered all our questions. More

by serenskyt235
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vinny Gordon
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Jan 07, 2026 -

Jackson Automotive responded

Seren, we're happy to hear that you and your wife felt comfortable and well-informed with us at Subaru of Macon. Thank you for choosing our team!

January 04, 2026

It was pleasant. My car was promptly worked on when I arrived and I waited in the comfortable waiting area. The work done was explained as well as recommended service More

by CBELTONJR
Recommend Dealer
Yes
Employees Worked With
Matt & Jamie
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Belton! We are glad to hear you had a pleasant and prompt experience with us at Subaru of Macon. Thank you for your feedback, and we look forward to assisting you again! Safe travels!

January 04, 2026

Jamie said they were extremely short handed and extremely backed up. We had an appointment made a week prior so we were disappointed to wait 2 1/2 hrs More

by scabshouse
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
Print
Jan 05, 2026 -

Jackson Automotive responded

We apologize for the delay you experienced, and we appreciate your patience. We will discuss this feedback with our team. Please reach out if there's anything else we can do for you. - Subaru of Macon Chris Duncan - General Manager - 478-477-4858

January 04, 2026

Like Chad I really like working with Chad. Of course prices too high but Chad is the best. More

by KARENRUTKOSKI0105
Recommend Dealer
Yes
Employees Worked With
Chad
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Karen! Thank you for leaving us this five-star review and for your kind words about Chad from our service team at Subaru of Macon! We'll see you next time!

January 04, 2026

The service department is the best around. I always get the best service The service staff is knowledgeable and polite. More

by ZELLNERTANYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cummings
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Zell! Thank you for sharing your kind words about our service team! We appreciate your business and hope to see you again at Subaru of Macon!

January 04, 2026

Great service and communication. Convenient loaner cars, very nice condiments, accessories and good information about all Mercedes Benz's. More

by PETERSONKEITH832
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Peter! Thank you for choosing Subaru of Macon! We're thrilled to hear that our service and communication hit the mark. See you next time!

January 04, 2026

It’s always a pleasure working with good people. Service is always goods. Special thanks to Beth. More

by PEA2708
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Pea! Thank you for leaving us this five-star review and for your kind words about Beth from our service team at Subaru of Macon! We'll see you next time!

January 04, 2026

Always helpful & friendly. The loaner vehicle is always clean. Never had any issues and the work is completed correctly the first time. More

by PDJSTVNS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason I think
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi PD! We're delighted to hear about your positive experiences with our team at Subaru of Macon! Thank you for sharing and for choosing our dealership. See you next time!

January 03, 2026

Mr Johnson is knowledgeable and informative. He was great to work with. Everything was smoothly accomplished. More

by swshermanrye
Recommend Dealer
Yes
Employees Worked With
Marcus Johnson
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Sherman! We’re glad to hear Mr. Johnson made the experience smooth and informative. Thank you for choosing Subaru of Macon! We wish you safe travels ahead.

January 03, 2026

I have been a client with Jackson Automotive for about 20 years. I have always been please with their service department. I am currently driving a Mercedes Benz SUV; but, previously drove Volvos.. I continue More

by Jane BSmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon Chosewood
Print
Jan 05, 2026 -

Jackson Automotive responded

Hi Jane, thank you for being a loyal customer of Subaru of Macon for the last 20 years! We are proud to provide excellent service for your Mercedes Benz SUV and previously for your Volvos. We look forward to serving you again in the future!

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