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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 03, 2026

Easy to make and change my appointment. Matt was very friendly and not only did my first service but also had my car washed. I’ve never had a dealership do that! More

by KANDACEJOINER.KJ
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Jan 05, 2026 -

Jackson Automotive responded

Hi KJ! We are glad to hear that Matt was so helpful! Thank you for choosing Subaru of Macon and for taking the time to share your experience. See you next time!

January 02, 2026

Good Still evaluating the repair. Willing to include additional details when adequate time for evaluation More

by HARTFF
Recommend Dealer
Yes
Employees Worked With
Beth
Jan 05, 2026 -

Jackson Automotive responded

Hi Hart! Thank you for the feedback! If you have any additional details to share, please reach out. -Mark Law, Service Manager, Subaru of Macon

January 02, 2026

He went out of the way to find my info after a computer issue and helped me with the process after everything was figured out. More

by BAILEYDODSON14
Recommend Dealer
Yes
Employees Worked With
Jamie
Jan 05, 2026 -

Jackson Automotive responded

Hi Bailey! We appreciate your feedback! We're glad our team went the extra mile to assist you. We hope to welcome you back to Subaru of Macon in the future!

January 02, 2026

They were informative, knowledgeable and pleasant to talk to. They worked in a timely manner. More

by Hardydumas
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks.
Jan 05, 2026 -

Jackson Automotive responded

Hi Hardy! Thank you for leaving us this five-star review and for your kind words about our service team at Subaru of Macon! We'll see you next time!

January 02, 2026

Timely It was a great experience and Cort kept me informed throughout the process Thanks More

by bar12375
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 05, 2026 -

Jackson Automotive responded

Hi Bar! Thank you for leaving us this five-star review and for your kind words about Cort from our service team atSubaru of Macon! We'll see you next time!

January 02, 2026

Since moving to middle Georgia, I’ve had my Volvo serviced at this dealership’s department and I’ve never had any issues. I’ve always been able to schedule an appointment without having to wait month More

by NNEKABRAITHWAITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colt
Jan 05, 2026 -

Jackson Automotive responded

Hi Neka! Thank you for choosing our team at Subaru of Macon! It means so much to hear that Colt and the rest of us have earned your business. We will see you for your next routine maintenance!

January 02, 2026

Outstanding customer service every time I need to bring my vehicle In for service. Excellent communication . More

by MUSTANG963963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks and Matthew Kennedy
Jan 05, 2026 -

Jackson Automotive responded

Hi! Thank you for sharing your positive feedback! We are thrilled to have you as a satisfied customer, and we look forward to serving you again. See you next time at Subaru of Macon!

January 02, 2026

Excellent customer service. Highly skilled technician. Service department works in concert to provide efficient service. More

by YMCFERRIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Jan 05, 2026 -

Jackson Automotive responded

Hi YMC! We love reviews like this! Thank you for choosing Subaru of Macon and for sharing your feedback about our service team. See you next time!

January 02, 2026

The service department is great. Very accommodating and helpful. The waiting area is comfortable and clean. My car was completely checked, corrected, and cleaned. They are the best More

by JDANTONDANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 05, 2026 -

Jackson Automotive responded

Hi Danton! Thank you for choosing Subaru of Macon's service department and sharing your positive feedback. We are delighted to hear about your wonderful experience with us!

January 02, 2026

Everyone is always friendly and helpful. The service advisors are great providing information regarding the service and future service. More

by DEANGEL56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 05, 2026 -

Jackson Automotive responded

Hi Dean! We love hearing that our customers are well taken care of. Thank you for bringing your business to Subaru of Macon and for sharing your support!

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