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Jackson Automotive

Macon, GA

4.8
579 Reviews
Call Dealership (478) 870-2463
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4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

December 30, 2025

Good place to get a oil change for a GM vehicle. Good price for a truck! More

by tsgandy06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor
Print
Dec 31, 2025 -

Jackson Automotive responded

Thank you for visiting Jackson Automotive! We appreciate your feedback and hope to see you again in the future!

December 30, 2025

Awesome service advisor attention to detail,prompt honest trustworthy and always willing to go above and beyond Thanks Mr. Chad More

by RONALDHOLLAWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Print
Dec 31, 2025 -

Jackson Automotive responded

Thank you for sharing your experience with Chad and the team! We look forward to seeing you again at Jackson Automotive. Safe travels!

December 30, 2025

I have purchased 4 cars from Jackson. It is an excellent maintaince facility and dealership. They make sure that your car is kept in great operation. More

by Lavernemclaughlin85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Print
Dec 30, 2025 -

Jackson Automotive responded

Thank you for your continued support and kind words about our team! We truly appreciate your business and look forward to serving you again at Jackson Automotive. Safe travels ahead!

December 29, 2025

Service was great The service was fast and prompt. Cort was very helpful and professional More

by brittneb88
Recommend Dealer
Yes
Employees Worked With
Cort
Print
Dec 30, 2025 -

Jackson Automotive responded

Brittne, we appreciate your shoutout to Cort at Subaru of Macon! Safe travels!

December 29, 2025

Excellent customer service and very knowledgeable. Cort knows his stuff and is prompt in responding. More

by DENISE.CRAY
Recommend Dealer
Yes
Employees Worked With
Cort
Print
Dec 30, 2025 -

Jackson Automotive responded

Denise, we appreciate your shoutout to Cort at Subaru of Macon! Safe travels!

December 29, 2025

You kept it for almost a month to fix it. The wash job was HORRIBLE. Still saw ridge of dirt. We were told we cold pick it up Say morning and paperwork not findable. More

by BETSYROBIN
Recommend Dealer
No
Print
Jan 16, 2026 -

Jackson Automotive responded

Betsy, thank you for sharing your feedback. We’re sorry for the delay and that the car wash did not meet expectations. We also apologize for the confusion with the paperwork. Your experience is important to us, and we’d like the opportunity to address these concerns in greater detail. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

December 29, 2025

Matt is always kind and attentive. He explains any problems that are detected and offers all options for repair. He reminds me of upcoming checks recommended without being pushy. More

by CWWOOTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Print
Dec 30, 2025 -

Jackson Automotive responded

Thank you for sharing your experience with Matt! We look forward to seeing you again next time here at Jackson Automotive. Safe travels!

December 29, 2025

Cort is always a pleasure to deal with. I was in and out quickly and well taken care of. More

by MBHAND20
Recommend Dealer
Yes
Employees Worked With
Cort Suddeth
Print
Dec 30, 2025 -

Jackson Automotive responded

Hi MB! Thank you for leaving us this five-star review and for your kind words about Cort from our service team at Subaru of Macon! We'll see you next time!

December 29, 2025

Car been there for a month…Not getting regular updates. . representative says he’ll call with updates, but I have to call More

by BCT-12
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Print
Jan 16, 2026 -

Jackson Automotive responded

I apologize for the lack of communication and updates on your car's status. We aim to keep our customers informed throughout the process, so this is not what we expect from ourselves. Please give me a call so that I can provide you with an update and address any other concerns you may have. Thank you, Chris Duncan - General Manager - 478-477-4858

December 28, 2025

Matt and Jamie are always kind, knowledgeable and professional! Very good men! A step above the rest! More

by NEONURSE40
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Dec 30, 2025 -

Jackson Automotive responded

Thank you for your feedback! We'll pass your kind words along to Matt and Jamie. We look forward to seeing you again at Subaru of Macon!

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