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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

December 22, 2025

I have had great experiences thus far with the dealership and look forward to the future More

by AD133
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The maintenance department
Dec 22, 2025 -

Jackson Automotive responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Subaru of Macon Team

December 22, 2025

The ease of check in and the timely manner of the services provided Great experience More

by charlotteholloway23
Recommend Dealer
Yes
Dec 22, 2025 -

Jackson Automotive responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Subaru of Macon Team

December 22, 2025

This dealership is convenient access and the people are kind and courteous. Service techs Jamie and Matt are respectful to the customer's. More

by CAROLWESTPHAL
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks and Matt Kennedy
Dec 22, 2025 -

Jackson Automotive responded

Carol, we’re proud to have Jamie, Matt, and our team at Subaru of Macon! We hope to see you again down the road. Safe travels!

December 21, 2025

Leon is very pleasant to communicate with. Great customer services. I will refer a friend. More

by DELBROWMARY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon D.
Dec 22, 2025 -

Jackson Automotive responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Subaru of Macon Team

December 21, 2025

Great and fast service. I was asked how the service was and I was given a free car wash and reminded of my next service date. More

by SNCSTANLEY
Recommend Dealer
Yes
Dec 22, 2025 -

Jackson Automotive responded

Hi Stanley! We're delighted to hear about your smooth and speedy service experience at Subaru of Macon! We look forward to helping you down the road. Safe travels!

December 21, 2025

Always a pleasant experience! Excellent customer service from the Service department, particularly Steve. Thank you More

by David Solomon
Recommend Dealer
Yes
Employees Worked With
Steve in service
Dec 22, 2025 -

Jackson Automotive responded

Hi David! Thank you for sharing your great feedback about Steve and the team! We truly appreciate your support and hope to see you again at Subaru of Macon. Safe travels!

December 21, 2025

Martin Rucker was very patient and knowledgeable in getting us the best deal possible at the dealership. More

by ACDC699
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Rucker
Dec 22, 2025 -

Jackson Automotive responded

Hi! Thank you for sharing your positive experience with Martin and our team! We appreciate your feedback and hope to see you again at Subaru of Macon. Safe travels!

December 21, 2025

My exact was excellent. I would use Jackson Automotive service again Matt made the process very easy More

by BOOKKEEPERJR
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Dec 22, 2025 -

Jackson Automotive responded

Hi JR! Thank you for leaving us this five-star review and for your kind words about Matt from our service team at Subaru of Macon! We'll see you next time!

December 21, 2025

Not satisfied at all with the service can’t never get anyone on the phone More

by DDANIELSTRANSPORT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike
Dec 22, 2025 -

Jackson Automotive responded

We're sorry to see this feedback and appreciate you taking the time to leave your review. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

December 21, 2025

Service at this dealer ship is the best I have experienced. I have never had a bad experience. Matt Kennedy is the best service associate I have ever dealt with. More

by SGODBEE
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Dec 22, 2025 -

Jackson Automotive responded

Hi Bee! Thank you for your feedback! We're thrilled to hear that Matt Kennedy and our service team made it a five-star experience. We look forward to serving you again at Subaru of Macon! -Michael Thomas, Service Manager

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