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Jackson Automotive

Macon, GA

4.8
579 Reviews
Call Dealership (478) 870-2463
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4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

December 14, 2025

The service was excellent, the 4 was due to price. My service consultant was excellent. More

by LACARITHERS
Recommend Dealer
Yes
Print
Dec 15, 2025 -

Jackson Automotive responded

We appreciate your feedback and star rating. We will share this with the team and look forward to serving you again. Thank you! - Subaru of Macon

December 14, 2025

Jamie the serve writer was a great help to me. He explained the serve we purchased when we bought the car so we could understand what we paid for. Very helpful More

by PAPRITCHETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
Print
Dec 15, 2025 -

Jackson Automotive responded

It's great to hear that Jamie was such a big help! Thank you for choosing Subaru of Macon and for sharing your feedback. We wish you safe driving!

December 14, 2025

Exceptional service. Brett, Jamie, and Matt are the best. Always service with a smile and a great attitude! More

by jlane11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Print
Dec 15, 2025 -

Jackson Automotive responded

Thank you for sharing your glowing review! We really appreciate your support and will pass along your kind words to Brett, Jamie, and Matt. See you next time, from all of us at Subaru of Macon!

December 14, 2025

Great atmosphere and customer service quality cars and great selection will definitely purchase from them again More

by kandienails1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Schwab
Print
Dec 15, 2025 -

Jackson Automotive responded

Thank you for sharing your wonderful feedback about our atmosphere, the customer service, and our quality cars! We hope to welcome you back to Subaru of Macon in the future.

December 13, 2025

While service was done professionally and timely, paying almost $400.00 for an oil change, tire rotation and inspection seems to be very high. Given the age of our E300 (2018) and it no longer being under w More

by JPKISSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cumming in service, Marcus Johnson in sales.
Print
Dec 15, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback. I'm glad to hear the service was professional and timely, but I understand your concerns about the cost. We value your loyalty and would appreciate the chance to discuss how we can better meet your expectations in the future. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

December 13, 2025

Outstanding service. The entire staff made me feel like family and they were extremely professional. More

by DWGHT03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Savanna and her father.
Print
Dec 15, 2025 -

Jackson Automotive responded

Hi DW! It was a pleasure serving you! We truly appreciate your business here at Subaru of Macon and hope to work with you again in the future.

December 13, 2025

Attentive to the customer. Accommodating for the customer with limited time to spend waiting for their car. More

by EBRECHINHARRISON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort Suddeth
Print
Dec 15, 2025 -

Jackson Automotive responded

Hi Brechin! We’re very happy to hear that our team was accommodating and attentive to your needs! Thank you from all of us at Subaru of Macon.

December 13, 2025

The dealership service center personnel are consistently friendly and always willing to be of service. More

by DBELCHER321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt, Brett
Print
Dec 15, 2025 -

Jackson Automotive responded

Hi Belcher! We’re grateful for your kind feedback! Thank you for choosing Subaru of Macon and for sharing your experience with our team.

December 12, 2025

Very professional solving my problem. Respect shown by entire staff. Pleasant visit working with me. More

by DON92
Recommend Dealer
Yes
Employees Worked With
Rob Walker
Print
Dec 15, 2025 -

Jackson Automotive responded

We’re glad to hear the team provided a professional and respectful experience. Thank you for sharing your feedback, and we look forward to serving you again! - Subaru of Macon

December 12, 2025

Everyone at the dealership makes getting your car serviced a good experience. They keep you informed about the service and provide an atmosphere where yiu don't mind waiting. More

by QFRORDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All employees A++
Print
Dec 15, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback! We’re pleased our team makes servicing your car such a seamless experience. We’ll pass along your praises to the entire team here at Subaru of Macon. Safe travels!

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