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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

December 12, 2025

I love the people at this dealership. Always kind and courteous. However the cost for an oil change is absolutely ridiculous. More

by MPPCPA
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service agent
Dec 15, 2025 -

Jackson Automotive responded

Hi, thank you for your feedback. We’re happy to hear you enjoy working with our team! However, we apologize for the inconvenience regarding our prices. We’ll be sure to discuss this with the appropriate members of our team. Take care! -The Subaru of Macon Team Chris Duncan - General Manager - 478-477-4858

December 12, 2025

Great service! Simple to arrange for a service date and a loaner. Great communication during the service. More

by RWHITTEN0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cummings
Dec 15, 2025 -

Jackson Automotive responded

Thank you for sharing your experience with our team! It's always a pleasure working with you here at Subaru of Macon. Safe travels!

December 12, 2025

My salesman Mr. Saunders was great he took a lot of time to get us everything we wanted in a car. All the people we worked with were great and very knowledgeable. T More

by dkpritch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Saunders, the sales manager, Alex Waters, and Mr. Waters
Dec 12, 2025 -

Jackson Automotive responded

Thank you for sharing your fantastic feedback about Mr. Saunders and our team! We appreciate your business and we hope to see you again at Jackson Automotive. Take care!

December 11, 2025

Very nice,just to long of stay. My experience was good,all things was clean and salespeople was very friendly. More

by MSVBUTTS130
Recommend Dealer
Yes
Employees Worked With
Leon
Dec 12, 2025 -

Jackson Automotive responded

Thank you for your feedback! We will share these notes with our team to help improve our service times moving forward. If there's anything else we can do for you, please let us know! - Jackson Automotive

December 11, 2025

Patient with my extended warranty Beth was very attentive and made sure that not only the repair that was needed but looked and make sure their wasn't anything else needed More

by LAWSONTL98
Recommend Dealer
Yes
Employees Worked With
Beth
Dec 12, 2025 -

Jackson Automotive responded

We are delighted to hear that Beth took such good care of you and your vehicle. Thank you for choosing Jackson Automotive!

December 11, 2025

Good people Easy to work with knowledgeable about their products and willing to work with my insurance coverage I have in my extended warranty More

by LAWSONTL98
Recommend Dealer
Yes
Employees Worked With
Beth
Dec 12, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback about our team! We're glad to hear that everything went smoothly with your warranty coverage. Please do not hesitate to reach out if we can assist you with anything else here at Jackson Automotive. Safe travels!

December 11, 2025

Scheduling was easy. Very pleasant greeting and drive thru drop off. Delivered back to me as promised. Very smooth. More

by STOJAKOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort.
Dec 12, 2025 -

Jackson Automotive responded

We’re so happy to hear about your seamless experience with our team! Thanks for choosing Jackson Automotive. We look forward to working with you again in the future. Take care!

December 11, 2025

The service was good but it took longer than expected seeing that I had another appointment More

by ADMINISTRATOR3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Dec 12, 2025 -

Jackson Automotive responded

Thank you for the review. We apologize for the extended wait time and will ensure this feedback is shared with our team. Please don't hesitate to reach out if we can be of service again in the future! - Jackson Automotive

December 11, 2025

customer service is always superb! Easy to schedule, quick and efficient. They communicate throughout the day with any issues, so no surprises when I pick up my vehicle. More

by PCLINDACHILD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort
Dec 12, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback about our team! We appreciate your support and look forward to welcoming you back to Jackson Automotive again next time. Safe travels!

December 11, 2025

Went very smoothly They were very efficient. Gave me a loaner vehicle to use as well More

by kegml22
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 11, 2025 -

Jackson Automotive responded

This is fantastic to hear! Thank you for the five stars! - Subaru of Macon

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