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Jackson Automotive

Macon, GA

4.8
579 Reviews
Call Dealership (478) 870-2463
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4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

November 28, 2025

My experiences are consistently good with the maintenance dept. All the reps greet me, be sure I'm comfortable to wait or ask if I need a loaner car. If I stay they update me and let me know if anything addi More

by nancyfullilove
Recommend Dealer
Yes
Employees Worked With
Jamie
Print
Dec 01, 2025 -

Jackson Automotive responded

Thank you for sharing your confidence in our service team, Nancy! Your loyalty to Subaru of Macon means the world to us, and we’re so grateful that you'll trust us with your car every time. Safe travels!

November 28, 2025

I did not have an appointment but had an issue with my car. They took care of it quickly and efficiently. Thank you! More

by SWALLOWTAILEM
Recommend Dealer
Yes
Print
Dec 01, 2025 -

Jackson Automotive responded

We’re grateful to have you as a customer! Thank you for choosing Subaru of Macon and for sharing your five-star experience. We’ll see you down the road! Have a great day.

November 28, 2025

Jamie is an incredible employee. He is super professional and always puts the customer first. He's super loyal to both company and customer. Rare find! More

by KEVINADAMS55
Recommend Dealer
Yes
Employees Worked With
Jamie
Print
Dec 01, 2025 -

Jackson Automotive responded

It's feedback like this that we love to hear, Kevin! Thank you for sharing your support for Jamie and our team. We look forward to seeing you again next time here at Subaru of Macon!

November 28, 2025

Waited 2. 5+ hours for an oil change, no car wash. Ill go to a different dealer next time. More

by thegiffs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No clue
Print
Dec 01, 2025 -

Jackson Automotive responded

Thank you for the review. We're disappointed to hear that this experience didn't leave you with a better impression of our dealership and would appreciate the opportunity to get some additional feedback. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

November 28, 2025

Great visit! Appreciated the loaner car! Beth was great! Service took a little longer than expected, but that wasn’t an issue. More

by TRICEBUTLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth
Print
Dec 01, 2025 -

Jackson Automotive responded

We’re glad to hear Beth took such great care of you during your recent visit. Thank you for choosing Subaru of Macon and for sharing your feedback. It means a lot to Beth and the team!

November 28, 2025

Timeliness and efficiency of service are some of the examples of valued-added services provided at this location. More

by GOINS_JULIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Volvo Services Representative
Print
Dec 01, 2025 -

Jackson Automotive responded

Thank you for the glowing review! We're thrilled our team at Subaru of Macon provides timely and efficient service. We value your feedback and look forward to serving you again soon! Safe travels!

November 28, 2025

This is my second Mercedes that I’ve purchased from Jackson Automotive.so for the experience has been very professional. More

by CLIFFORDMILLER057
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Print
Dec 01, 2025 -

Jackson Automotive responded

Congratulations on your new Mercedes, Clifford! Thank you for trusting Jackson Automotive with your loyal business. We look forward to working with you again next time!

November 28, 2025

They always take care of me , especially Chad , he’s very nice and keep me up to date More

by BURNEY107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad
Print
Dec 01, 2025 -

Jackson Automotive responded

Thank you for trusting Chad & the Subaru of Macon team with your service needs! We're grateful for your support and look forward to seeing you next time!

November 28, 2025

Beth managed the timing of my car repair in great time. She was very thorough with the concerns I had. Andrew did fix my problem! Very very good experience!!! More

by ROBERTS115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beth, Andrew
Print
Dec 01, 2025 -

Jackson Automotive responded

We’re pleased to hear Beth and Andrew took such good care of you and your vehicle. All of us at Subaru of Macon Service are honored to have your business. Thank you!

November 27, 2025

The service was awful they have washed the car. The service guy that waited on me was very rude and unprofessional. More

by CAGACORIETHIA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I had a oil change.
Print
Nov 28, 2025 -

Jackson Automotive responded

It's disappointing to hear about your negative experience with us. We take feedback like this seriously and would like to learn more about what happened so that we can address any issues properly. Would you kindly give us a call at a time that is best for you? We look forward to speaking with you. Best Regards, Subaru of Macon Team (478) 250-8310

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