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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

November 20, 2025

Great employees. Quick and very efficient. My new Mercedes was ready to roll. Salesman took plenty of time explaining my new vehicle to me. Highly recommend Jacks More

by sosebeesenior
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Lowry
Nov 21, 2025 -

Jackson Automotive responded

Thank you for sharing your experience! We’re thrilled to hear that our team provided quick, efficient service and we hope you're enjoying your new Mercedes. Please don't hesitate to reach out if our Jackson Automotive team can assist you again in the future!

November 20, 2025

Service advisor Steve is definitely an asset to Mercedes Of Macon. He is very professional knowledgeable and he makes you feel visible not like some service advisors I have encountered over the last 50 yea More

by WJS097
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Nov 21, 2025 -

Jackson Automotive responded

We're glad that Steve truly went the extra mile to deliver exceptional care. Your feedback means the world to us, and we'll be sure to pass it along to everyone who made your experience so special. Thank you for visiting Subaru of Macon!

November 20, 2025

The atmosphere was welcoming, professional, and focused on making the car-buying process smooth and stress-free. Every individual my wife and I came in contact with made us feel like family; top-notch! We More

by TC Wells
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mr. Marcus Johnson, Mr. Alex del Valle, Mr. Williams
Nov 21, 2025 -

Jackson Automotive responded

Mr. Wells, thank you so much for the kind review! We are thrilled to hear about your seamless experience with Marcus, Alex, and Mr. Williams here at Subaru of Macon. From the entire team, thank you for your service and for trusting us with your business!

November 20, 2025

Awesome service and professionalism each and every time I bring my car in for service More

by CDBDOOLING2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 21, 2025 -

Jackson Automotive responded

Thank you for trusting the Subaru of Macon team with the care of your vehicle! We appreciate your continued support and look forward to seeing you next time!

November 20, 2025

The quote for the service was higher than the actual total bill… 30% higher than quoted More

by DRTOMMYHOPKINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon
Nov 21, 2025 -

Jackson Automotive responded

Thank you for sharing your feedback. We’re sorry to hear the final bill was higher than expected. We aim to provide accurate quotes and will review this situation to ensure a smoother experience next time. - Subaru of Macon

November 20, 2025

Leon my service advisor always does an excellent job. He was able to get me an appointment on short notice due to battery failure.., he always returns my calls when he is unable to answer them due to hel More

by ONEAWHOCP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leon was the only person I dealt with
Nov 21, 2025 -

Jackson Automotive responded

We love to hear that Leon always provides you with outstanding assistance! We are grateful for your continued support and look forward to seeing you next time here at Subaru of Macon!

November 20, 2025

Service was done and a loner car was available. Service was completed in a reasonable time. More

by GBDENSLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad, 10
Nov 21, 2025 -

Jackson Automotive responded

Thank you for sharing your experience! Our Subaru of Macon team hopes to see you again in the future!

November 20, 2025

They are the most proficient dealership I have ever had the pleasure of working with. They are reason we continue to purchase Subaru's and encourage friends and family so. As well. More

by DRMOODY0
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 21, 2025 -

Jackson Automotive responded

Thank you for your kind words! We're thrilled to be your dealership of choice and we look forward to serving you and your family & friends for years to come! - Subaru of Macon

November 19, 2025

We have been dealing with Jackson for almost 25 years and they have always provided us with A-1 service. The staff is very courteous and are always willing to help in any way they can. I will continue to bri More

by BINKY.MAYS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cort - Volvo Service Advisor
Nov 20, 2025 -

Jackson Automotive responded

We're pleased to hear you've consistently received A-1 service from our team over the years! We truly value your loyalty to Subaru of Macon. Thank you for acknowledging Cort's professionalism and expertise. We can't wait to assist you in the future! Safe travels!

November 19, 2025

Efficient, courteous, and professional! I feel that these words describe my opinion and I resent the fact that three words will not suffice! More

by PROBERTS52
Recommend Dealer
Yes
Employees Worked With
Jamie
Nov 20, 2025 -

Jackson Automotive responded

Thank you for sharing your fantastic review of our team at Subaru of Macon! We are delighted to hear we earned your five stars. See you next time!

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