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Jackson Automotive

Macon, GA

4.8
579 Reviews
Call Dealership (478) 870-2463
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4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 28, 2026

Services were performed quickly. Shuttle driver was super nice. I had an issue with my sun roof. Cort tried to assist but the cost was exorbitant so I had to forego the repair. More

by MOORMANS117
Recommend Dealer
Yes
Employees Worked With
Cory
Print
Jan 28, 2026 -

Jackson Automotive responded

Hi Moor! We appreciate your feedback and are happy to hear that you had a pleasant experience with our shuttle driver. We apologize for the issue with your sunroof and the cost of the repair. Thank you for choosing Subaru of Macon!

January 27, 2026

Very courteous They kept me informed on all progress to my car, as well as being very helpful More

by SPATTON0
Recommend Dealer
Yes
Employees Worked With
Jamie Meeks
Print
Jan 28, 2026 -

Jackson Automotive responded

Thank you for leaving us this five-star review and for your kind words about our service team at Subaru of Macon! We'll see you next time!

January 27, 2026

Professional and friendly Didn't take too long. Waiting area clean and uncrowded. Washed my car after service was performed. More

by dogmom
Recommend Dealer
Yes
Employees Worked With
Jamie
Print
Jan 28, 2026 -

Jackson Automotive responded

Thank you for highlighting our friendly and efficient service at Subaru of Macon! We hope to see you again down the road. Safe travels!

January 27, 2026

Always receive quality service for my vehicle. I leave satisfied and I Love Mr. Rick 😊 More

by erjohnson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Print
Jan 27, 2026 -

Jackson Automotive responded

We’re glad to hear you continue to receive quality service and leave satisfied each time. Rick will appreciate the kind words, and we value your continued trust in our team! Thank you! - Subaru of Macon

January 27, 2026

Jamie and the service dept were great. They were so friendly, offered us a loaner car which we accepted, and the work was done quickly. Subaru of Macon and the people who work there never More

by kauffmann
Workmanship
Recommend Dealer
Yes
Employees Worked With
Jamie in service center
Print
Jan 27, 2026 -

Jackson Automotive responded

Thank you for sharing your experience! It's great to hear Jamie and the team took such good care of you. We look forward to seeing you next time at Subaru of Macon!

January 27, 2026

Kudos to London, Leon, Cort, and those who assisted me in time of need. They worked as a dedicated team and resolved my issue. Thank you!🤗 More

by LITTLELOVES5DOGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
London, Leon, Cort, and technicians
Print
Jan 27, 2026 -

Jackson Automotive responded

We're thrilled to hear our team was able to assist you so effectively! Your kind words will be shared with London, Leon, Cort, and the rest of the team. Thank you from all of us at Subaru of Macon!

January 27, 2026

The service representative does his job very well! Regarding the dealership I was not pleased with the deal on the car. More

by JPURYEAR18
Recommend Dealer
Yes
Employees Worked With
Matt
Print
Jan 27, 2026 -

Jackson Automotive responded

Hi Puryear! Thank you for your feedback regarding our team! If you would like to speak with us about your experience in more detail, please contact us at your convenience. Thank you. -Subaru of Macon Chris Duncan - General Manager - 478-477-4858

January 26, 2026

Very accommodating for Saturday oil change and great follow up on a parts question on Monday More

by Dave Charter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Saturday service advisor 1/24/26
Print
Jan 27, 2026 -

Jackson Automotive responded

Hi Dave! Thank you for taking the time to share your experience! We’re glad we could accommodate your Saturday oil change and follow up promptly on your parts question. We truly appreciate your feedback and look forward to assisting you again in the future at Subaru of Macon!

January 26, 2026

Always a pleasure dealing with Subaru. Matt has always been kind and explains every step of the process. More

by LIZBERTRAND
Recommend Dealer
Yes
Employees Worked With
Matt Kennedy
Print
Jan 27, 2026 -

Jackson Automotive responded

Hi Liz! Thank you for your kind words! We're glad that Matt has consistently provided clear and kind service. We appreciate your business and look forward to serving you again at Subaru of Macon! Safe travels! -The Subaru of Macon Team

January 26, 2026

Service was excellent. Service advisor was knowledgeable and explained everything bery well and je was super nice! Greatly satisfied. More

by ATHISG80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Print
Jan 26, 2026 -

Jackson Automotive responded

Thank you for sharing your experience with our team! We appreciate your kind words about Joey, and we hope to welcome you back to Subaru of Macon Service Center in the future.

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