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Jackson Automotive

Macon, GA

4.8
579 Reviews

4775 Riverside Drive

Macon, GA

31210

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579 Reviews of Jackson Automotive

January 25, 2026

They are always friendly & helpful. When they wash the car ..... they don't do a very good job. More

by BETSY99123KLINE
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Jan 26, 2026 -

Jackson Automotive responded

Hi Betsy! Thank you for your feedback! We’re sorry to hear that the car wash didn’t meet your expectations, and we’ll be sure to share this with our team so we can improve at Subaru of Macon. Your input helps us do better, and we hope to provide an even better experience next time. Chris Duncan - General Manager - 478-477-4858

January 25, 2026

Professional, engaging, and informative I was given a detailed breakdown of what was performed and future options based on the age and condition of my vehicle More

by FOOTPRINTS266
Recommend Dealer
Yes
Employees Worked With
Cort
Jan 26, 2026 -

Jackson Automotive responded

Thank you for the five-star review! We are glad our team could deliver professional and informative service here at Subaru of Macon. Safe travels!

January 25, 2026

I arrived and got immediate service. I took a little less than an hour to complete my 24,000 mile service and wash my Forester. Everyone was courteous and friendly-as always. It was a ve More

by OWENGUITARMAN
Recommend Dealer
Yes
Jan 26, 2026 -

Jackson Automotive responded

Hi Owen! We are grateful for your positive feedback! It's fantastic to hear that you received prompt and courteous service. Thank you for choosing Subaru of Macon. We are grateful to have your business.

January 25, 2026

Very good service The car was clean and informed about the problems the techs found in a timely manner. More

by Thirdp99
Recommend Dealer
Yes
Employees Worked With
Beth
Jan 26, 2026 -

Jackson Automotive responded

We’re delighted you had a smooth experience with our service team! Thank you for choosing Subaru of Macon and for sharing your feedback. We’re here for you anytime!

January 25, 2026

Great customer service! Steve is courteous and provides excellent customer service. I would recommend Jackson Automotive to others. Keep up the good work. I miss seeing my a More

by Janice Loyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jan 26, 2026 -

Jackson Automotive responded

Hi Janice, thank you for choosing Subaru of Macon and for sharing your experience with Steve. We truly appreciate your business and your feedback!

January 25, 2026

Excellent customer service. The were informing me through the whole process and were very professional More

by CDUSTIN321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett
Jan 26, 2026 -

Jackson Automotive responded

Hi Dustin! We’re delighted you had such a positive experience with our team at Subaru of Macon! Thank you for choosing us and for this fantastic feedback!

January 25, 2026

Pleasant and informative. I've always had a good experience with your dealership. Savanna was very professional. More

by ROSEMCELROY
Recommend Dealer
Yes
Employees Worked With
Savannah
Jan 26, 2026 -

Jackson Automotive responded

Hi Rose! Thank you for sharing your excellent feedback about Savanna and our team! We wish you safe travels, and we hope to see you again at Subaru of Macon! -Subaru of Macon

January 25, 2026

I have been a customer of Jackson Automotive for years. They give great service. The staff is very professional and helpful. I have bought many cars from Jackson Automotive over the past 30 years. Rich More

by bcoopermd
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Richard Lowry
Jan 26, 2026 -

Jackson Automotive responded

Hi Cooper! Thank you for your loyalty over the years and for sharing your experience working with Richard Lowry! We truly appreciate your business, and we look forward to your next visit here at Subaru of Macon. Take care!

January 24, 2026

Everyone was professional, polite and courteous. It only took an hour for my oil change. They even washed my vehicle. More

by luckyfri13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Jan 26, 2026 -

Jackson Automotive responded

We appreciate you taking the time to share your feedback! We are happy to hear that you had a five-star experience with our team. Thank you from everyone at Subaru of Macon!

January 24, 2026

Staff was polite, professional and explained what was needed this time and the next time. More

by bpippiningham
Recommend Dealer
Yes
Jan 26, 2026 -

Jackson Automotive responded

Hi Pipin! Thank you for leaving us this five-star review and for your kind words about our service team at Subaru of Macon! We'll see you next time!

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