Traded in my Audi TTS for a 2015 GTI. The sales experience was just acceptable, nothing offered to me that I didn't expect. I settled for a car on the lot since they weren't able to locate and ship a car for a fair price. As part of the trade in I requested to keep my aftermarket wheels on the Audi. The wheels were rolled out to me on a cart, stacked up, not in the boxes I provided. On closer inspection they had gouged the polished lip on every wheel, which were only a year old and in perfect condition when I dropped the car off. After a month of back and forth they did "fix" the wheels, but the lips are now painted and not the original polish. The sales management doesn't want to speak to a customer directly and the service center is just plain unprofessional and negligent. I don't know the situation but the sales guy who sold me my car is no longer there (he was the only helpful on there). Maybe you would have a better experience if you drop 100K on a high end car from them, but I wouldn't risk it.