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Jackson Kia

Cocoa, FL

Overview
Reviews
4.7
605 Reviews
Call Dealership (321) 398-0226

3660 W King St

Cocoa, FL

32926

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Showing 605 reviews

February 10, 2022

Everyone at Cocoa Kia makes people feel welcome and important. I appreciate that as a customer and that is an incentive to go back again. More

by Catalina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard
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Feb 10, 2022 -

Jackson Kia responded

Thank you for the kind comments about our team! We look forward to seeing you again next time here at Cocoa Kia!

February 04, 2022

Everyone in the service department is friendly. Shawn was my service rep, he did a great job! More

by Jowerslisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
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Feb 08, 2022 -

Jackson Kia responded

Thank you for the kind review! Shawn & the team look forward to serving you again in the future! - Cocoa Kia

February 03, 2022

Our sales person Matthew Smith was excellent. He was professional and made the car buying experience pleasant. More

by Rwcarnival45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Smith
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Feb 04, 2022 -

Jackson Kia responded

Thank you for your review! We're so happy that Matthew and our team earned your 5-stars! See you next time at Cocoa Kia!

February 03, 2022

The service staff were knowledgeable and courteous; work was done in a timely manner. The entire facility is clean and well-lit, with comfortable seating. The waiting area is well stocked with refreshment More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Boyle 5 stars ?? ??????🤧
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Feb 03, 2022 -

Jackson Kia responded

Hi Kate, thank you for sharing your recent appointment! We appreciate your kind comments about our facilities! -Cocoa Kia

February 02, 2022

Great service, friendly agents and super coffee. Provided options and service advice for upcoming visits More

by Carol.h.holland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
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Feb 02, 2022 -

Jackson Kia responded

Thank you for the wonderful feedback about your recent visit, Carol! We hope to see you again next time here at Cocoa Kia!

February 01, 2022

Thanks for your service department getting my KIASportage back on the road in excellent condition. More

by crwddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Langdon, Leslie Smith
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Feb 02, 2022 -

Jackson Kia responded

It was our privilege to serve you! Thanks for trusting the Cocoa Kia team with your Sportage and please don't hesitate to reach out if we can be of assistance again in the future!

January 31, 2022

Cocoa kia is a great place to get car, service is very awesome there! They are very down to earth and understanding. I'd definitely recommend friends and family to go there. More

by jevaughn.henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Smith and Trey (Five Stars)
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Feb 01, 2022 -

Jackson Kia responded

It's great to hear that we've made this a five-star experience! Thank you for taking the time to leave us your awesome feedback! - Cocoa Kia

January 28, 2022

Outstanding Dealership Service from Shawn in the Service Department, professional and friendly and makes everything easy. More

by m
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanary
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Jan 31, 2022 -

Jackson Kia responded

Thank you for the wonderful review! We're happy to hear Shawn provided you with such excellent service and we look forward to seeing you next time here at Cocoa Kia!

January 27, 2022

I always have a great experience when I deal with these folks. Shawn was courteous, and friendly, the service was efficient and fairly priced, and they washed and vacuumed my car. Couldn’t ask for morel More

by kencor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Flanary
Report | Print
Jan 27, 2022 -

Jackson Kia responded

Wow! Thank you so much for the rave review of Cocoa Kia! We're happy Shawn has provided five-star care to you during your visit! We hope to see you again!

Feb 15, 2022 -

kencor responded

Cocoa Kia is first class

January 25, 2022

My review concerns the service I received from this dealership’s service department. Based on my one star rating it was terrible, to say the least. The car was in the service department for over 8 hour More

by Jmbfhorn74
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Thomas, Derek, Shaun
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