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Jackson Kia
Cocoa, FL
555 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 555 reviews
May 29, 2019
Excellent timely service. I was very pleased with the way this appointment was handled.Everything was handled correctly in a timely manner.I would recommend this dealership's s I was very pleased with the way this appointment was handled.Everything was handled correctly in a timely manner.I would recommend this dealership's service area. More
by DBURKE1224
Verified CustomerEmployees Worked With
matt leblanc
May 29, 2019
warrant work We needed the clock mechanism replaced. That part was ordered and an appointment made. The replacement went smoothly and they took care of some othe We needed the clock mechanism replaced. That part was ordered and an appointment made. The replacement went smoothly and they took care of some other warrant work. More
by scobier
Employees Worked With
Milton and Brett(?)
May 28, 2019
Out of town emergency My husband and I were in cocoa beach and had to drive home and I had a warning light on my car. The two gentlemen helped quickly and got us on our way My husband and I were in cocoa beach and had to drive home and I had a warning light on my car. The two gentlemen helped quickly and got us on our way fast. More
by kaseywaterman
Employees Worked With
Matthew Perry
May 27, 2019
Wonderful experience !! Loved my experience with Freddy Espinosa at Smith KIA. All the staff was wonderful and I love my new Van. Would definitely recommend this dealership. Loved my experience with Freddy Espinosa at Smith KIA. All the staff was wonderful and I love my new Van. Would definitely recommend this dealership. Really appreciated the attention we received. No hassle, No pressure, No Stress. More
by suzannestravel
Employees Worked With
Blake and Gerry, Freddy Espinosa, Gary Armstrong
May 27, 2019
Great staff at Smith Kia of Merritt Island I test drove several vehicles. I started off test driving the Kia Optima and I came back to Smith Kia after test driving 4 other cars. I didn't fee I test drove several vehicles. I started off test driving the Kia Optima and I came back to Smith Kia after test driving 4 other cars. I didn't feel pressured to buy and the experience was quick and easy. I'm very happy with my Kia and will consider Smith Kia for future purchases. More
by aps41
Employees Worked With
Blake, Blair
May 23, 2019
Service department review Great service and ver accommodating staff. Service manager Devin brought my car right in and did a very nice job taking care of my car needs. The de Great service and ver accommodating staff. Service manager Devin brought my car right in and did a very nice job taking care of my car needs. The desk staff were very polite and professional. Great team to work with More
by aorti150
Employees Worked With
Devin
May 23, 2019
Quick service and friendly staff Brought my Kia Soul in for an oil change. Quick turnaround. Asked Milton what the best rate was and he made sure I received it! Enjoyed the experienc Brought my Kia Soul in for an oil change. Quick turnaround. Asked Milton what the best rate was and he made sure I received it! Enjoyed the experience and looking at the new cars in the showroom. More
by MFRAUM
Employees Worked With
Milton
May 23, 2019
Thanks Milton! Milton went out of his way to accommodate my requests to get in and out quickly., Due to me taking a road trip in a couple of days. My oil was changed Milton went out of his way to accommodate my requests to get in and out quickly., Due to me taking a road trip in a couple of days. My oil was changed, ties rotated, and my car was sparkly clean. After I left I had to bring my friend to the airport, on the way my car was spattered with love bugs. I tried to wash them off and discovered that my washer fluid pump wasn't working. I called Milton and he told to bring it in!. They fixed the pump and kindly rewashed m car! 😳😄 so happy! More
by 12waverider
Employees Worked With
Milton
May 23, 2019
First service on my Kia Soul. Super friendly, timely service! They even hand washed my car and now, ALL the love bugs are GONE! Thank You!!! I'm glad I chose Smith Kia to purchase Super friendly, timely service! They even hand washed my car and now, ALL the love bugs are GONE! Thank You!!! I'm glad I chose Smith Kia to purchase my new car! More
by fairygodwater
Employees Worked With
Jerry, Milton, Jeff Dumas
May 22, 2019
Recall made simple! So my KIA Soul could have caught fire unexpectedly....the recall meant an inconvenience if time for an inspection...but what’s a time investment when So my KIA Soul could have caught fire unexpectedly....the recall meant an inconvenience if time for an inspection...but what’s a time investment when lives could be at risk? An hour plus an hours’ round trip drive to the dealership...worth the potential saving if lives! But Smith KIA’s dealership was incredibly quick and efficient! In and out; new part installed and fully covered under warranty—plus a car wash all in an hour tops! Incredible and all staff was very accommodating...couldn’t recommend them all any more highly! More
by DHOLDEN1954
Employees Worked With
Brandon Langdon, Leslie Smith
