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Jackson Kia
Cocoa, FL
555 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 555 reviews
May 02, 2019
Timely, friendly and knowledgeable staff Milton was able to give me, not only the info I needed on warranty information, but took the time to print it out - had gotten misinformation previous Milton was able to give me, not only the info I needed on warranty information, but took the time to print it out - had gotten misinformation previously from several other employees. The waiting area is comfortable and the hot coffee is a nice touch. Though I hate taking my car in for service, this experience was almost enjoyable! More
by NICHOLSONCARLA
Verified CustomerEmployees Worked With
Milton
May 02, 2019
Awesome service I was cordially greeted and my car was taken care of immediately. I was regularly updated and the Service Manager even made sure my car was parked by I was cordially greeted and my car was taken care of immediately. I was regularly updated and the Service Manager even made sure my car was parked by the ramp so I didn’t have to use steps as he remembered I was a little fearful of the step down on my last visit. More
by GHETTOMOM1954
Employees Worked With
Milton ?
May 02, 2019
Treated wonderfully! Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I ne Milton and team were amazing. Informative, courteous and got the job done. I was impressed that he was willing to work with me about repairs that I needed done and helped reduce the cost. And on top of it, they washed my car! Very pleased and will definitely go back👍 More
by VEGSTUF
Employees Worked With
Milton
May 01, 2019
Visit Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us wa Fast and attentive service always. Straight forward answer for whatever you stopped by for and always in a timely manner. The gentleman who help us was great with time and expiation. Very pleasant experience. More
by CMOATSY
Employees Worked With
Milton Richards
May 01, 2019
Smith Kia Service Department Over-Delivers I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 a I took my 2015 Optima to Smith Kia for its 20,000 Mile "checkup," to include oil change, oil filter, lube, tire rotation and wash. I had made a 2:00 appointment and arrived about 15 minutes early. My service advisor, Matthew LeBlanc, said he'd have the car back to me by 3:00. So I waited in the comfortable waiting room, enjoyed a cup of fresh-brewed Brazilian coffee, ate a couple of small chocolate bars, and read the book I had brought along. The TV was playing softly in the background and there was only one other customer in the room, who was also reading. At just about 2:45 Matt came looking for me and said, "Your car is ready." Now! How often does THAT happen?! I had given him my coupon from the book of coupons that came with the car, and I asked him how much I owed. "Nothing!" Well. What more can I say? It was a totally satisfactory visit. More
by WKING
Employees Worked With
Matthew LeBlanc
May 01, 2019
Fast service Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my f Great work. Continue providing the excellent service, and I hope that Kia is around for a long time. Milton was great and I would recommend all my friends who own a Kia to come to Merritt Island for their fast & friendly service. More
by antonio.barber
Employees Worked With
Milton
May 01, 2019
Professional attitude This dealership, unlike many, actually respects the customer. They are not high pressure. This was the most pleasant car buying experience I have ever This dealership, unlike many, actually respects the customer. They are not high pressure. This was the most pleasant car buying experience I have ever had. Highly recommend. . More
by gschmeisser
Employees Worked With
Brady Watkins, G. Poliski
April 30, 2019
Easy to work with even when things don’t go as planned Showed up and someone had cracked the dash of the vehicle I was set to purchase Jeff made it easy and fixed the price for a new dash to be installed. Showed up and someone had cracked the dash of the vehicle I was set to purchase Jeff made it easy and fixed the price for a new dash to be installed. I have purchased too many vehicles and usually hate everything about it but this by far was the smoothest transaction I have experienced. And to top it off the price was right. More
by jaredjohnson3
Employees Worked With
Jeff Dumas, Gary Armstrong
April 29, 2019
Service Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to C Very professional in the Service Dept. My car was washed properly. Gary, the manager was very professional. I am looking forward to them moving to Cocoa. More
by derreckdonnacody
Employees Worked With
MATT I BELIEVE IS HIS NAME., Gary Armstrong
April 29, 2019
Oil Change Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appo Great service and friendly staff. I would definitely go there again for service. I also appreciated getting my car washed. Also, I didn't have an appointment but they were able to accomodate me right away. More
by GWBISHOP
Employees Worked With
Matt
