Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Jackson Kia
Cocoa, FL
590 Reviews
Jackson Kia provides a vast selection of new Kia and a wide array of brands in used vehicles! Kia is an impressive brand growing in popularity through vehicle improvements and customer satisfaction. The best way to prove that is for you to get behind the wheel and try one for yourself. You will find all the local favorites including the Sportage, Sorento, K5, Forte, Soul, Telluride, and more. These vehicles are packed with features and come with an Exclusive Jackson Exclusive Lifetime Powertrain Warranty. Check out our inventory online today. Check Out Our New Inventory!
The used vehicle lineup at Jackson Kia is curated to turn heads. Buy with confidence knowing every used model undergoes a careful and meticulous inspection to ensure that only the very best is available to you. Additionally, at Jackson Kia, you will find a full-service department that can take care of anything that your Kia or used vehicle may need and service shuttles and loaner vehicles for longer service visits for your convenience.
Exceptional Customer Service
We are committed to providing amazing customer experiences. Our expert staff offers exceptional car care and customer service with a smile. Should you have questions about a feature on your vehicle, our well-trained staff is eager to help. Looking for a new ride? The exceptional sales staff at Jackson Kia is ready to help you find that perfect car, truck, SUV, or van. Our top-notch Finance Department has a large number of banks and options available to select the loan, lease, or purchase arrangement that best fits your needs, no matter the credit history. We are committed to a totally positive experience, past just buying a car. The goal is to make ownership of a Jackson Kia vehicle the most enjoyable of your life. Meet Our Staff!
We Keep You Going
Jackson Kia Service Center is here to help ensure the goal that you enjoy many great years of driving with the vehicle you purchase from us. Master mechanics and Certified Service Representatives are on hand to ensure that we give your car, crossover, or SUV the very best attention and get you back on the road quickly. Our Service Advisors will greet you on arrival and make sure you are smoothly guided through routine maintenance or a repair that your vehicle may need. Need a part? Our knowledgeable parts staff can help you find exactly what you are looking for, whether for a repair, an upgrade, or aftermarket accessories to customize your vehicle to fit your needs and lifestyle. Schedule Service Today!
Thoughtful Amenities
At Jackson Kia, whether you are waiting for your vehicle to get serviced, picking up a part for your vehicle, or stopping by to check out a new vehicle for yourself, we offer a wide range of amenities to enhance your experience here! Should you choose to wait for your vehicle in service, or as you explore your car buying experience, comfortable lounge areas with great snacks make your time more enjoyable. Come by, look around, and check what we can offer you! Schedule a VIP Appointment with one of our Knowledgeable Staff!
Community Involvement
Jackson Kia is more than just a dealership in your community. Our mission, as a part of the Brevard County Community, is to give back and help those around us that are in need. Through programs such as food bank drives, toy drive collections, fundraisers in conjunction with the local VFW for children in need of lifesaving transplants, and, of course, the Season of Giving Back national campaign with St. Jude Children Research Hospital, our commitment to making this world a better place is in full force. At Jackson Kia, every season is a season for giving back.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 590 reviews
March 31, 2025
Our son’s first car purchase was a 2023 KIA K5 that has been in the service shop for approximately 2 months. Very disappointed and would like resolution to no avail. BTW our family bought 4 KIA”s from Ja been in the service shop for approximately 2 months. Very disappointed and would like resolution to no avail. BTW our family bought 4 KIA”s from Jackson KIA. And will not recommend them to anyone. The owner; Phil, stated that Jew would replace this vehicle with another one, again to no avail. More
by Bryan Taylor
Employees Worked With
Phil the owner of KIA
March 20, 2025
They worked with me wonderful, walked in looking and came out with a new car. Will recommend this place to anyone and it’s worth the drive, if you’re coming from afar. out with a new car. Will recommend this place to anyone and it’s worth the drive, if you’re coming from afar. More
by Anthony Gonzalez
February 26, 2025
shady shady shady beware of the so called consiaire service they do half xxx work use infearer parts and they sabbatoge your car every repair will cost you thousands they do a crappy brake job on my ba service they do half xxx work use infearer parts and they sabbatoge your car every repair will cost you thousands they do a crappy brake job on my back breaks 1500 bucks two weeks later my xxx end locked up i was suspious so i took it to a local shop the guy said they put my emergency brake spring on backwards slowly causes your rear end to lock up there the only ones who could have done it they wanted me to come back in so they could charge me thousands agian i never went back now i got a chevy much better car dont become a vitom they will get thousands out of you and sabbatoge you More
by kennethwinters25
Employees Worked With
Nikki Beauchesne
February 18, 2025
We were looking for a new car, so I went to the internet. I found an ideal car for our daughter, and we wanted to help her recover from some credit hiccups. At Jackson Kia in Cocoa, FL, we found stock number I found an ideal car for our daughter, and we wanted to help her recover from some credit hiccups. At Jackson Kia in Cocoa, FL, we found stock number K3250A. I called the dealership and asked if that vehicle was available. I was told it was in stock and available and would be ready when we arrived. My wife and daughter went in as I had a stomach bug. They had them drive two different cars, a 2023 Forte and a 2021 Rio. Neither vehicle had a window sticker, and the salesman claimed he didn’t know the price. When we pressed to see stock number K3250A, he told us that it was in service for a recall. My daughter checked the recalls on the car and found that none had been issued. He went to check and returned to tell us that the dealership was adding a $5000.00 addendum for clear coat. He would find the car, but they left after destroying our trust. The 2021 Rio had an As Is No Warranty sticker attached, but no price was shown. More
by lordmars
Employees Worked With
Brand new salesman first day
February 18, 2025
We were looking for a new car, so I went to the internet. I found an ideal car for our daughter, and we wanted to help her recover from some credit hiccups. At Jackson Kia in Cocoa, FL, we found stock number I found an ideal car for our daughter, and we wanted to help her recover from some credit hiccups. At Jackson Kia in Cocoa, FL, we found stock number K3250A. I called the dealership and asked if that vehicle was available. I was told it was in stock and available and would be ready when we arrived. My wife and daughter went in as I had a stomach bug. They had them drive two different cars, a 2023 Forte and a 2021 Rio. Neither vehicle had a window sticker, and the salesman claimed he didn’t know the price. When we pressed to see stock number K3250A, he told us that it was in service for a recall. My daughter checked the recalls on the car and found that none had been issued. He went to check and returned to tell us that the dealership was adding a $5000.00 addendum for clear coat. He would find the car, but they left after destroying our trust. The 2021 Rio had an As Is No Warranty sticker attached, but no price was shown. More
by lordmars
Employees Worked With
Brand new salesman first day
February 05, 2025
The best dealership I have ever dealt with ! Top shelf staff and mechanics ! Love working with Mia ! Will definitely buy my next car there and always service it at this location ! ⭐️⭐️⭐️⭐️⭐️ Top shelf staff and mechanics ! Love working with Mia ! Will definitely buy my next car there and always service it at this location ! ⭐️⭐️⭐️⭐️⭐️ More
by Kathy D
Employees Worked With
February 01, 2025
5. 9% interest was not a big deal compared to the 6.21% - 2 different documents "bottom line is the same" I have a temporary tag even though I just purch 9% interest was not a big deal compared to the 6.21% - 2 different documents "bottom line is the same" I have a temporary tag even though I just purchased this tag this month for the trade in vehicle they took accepted and only gave me 1 key. I went home in tears and tried to return the vehicle the next morning once I compared the Retail Purchase Agreement vs the contract that I signed. I could go on, but I think you can get the point. READ THE CONTRACT FEVERY LINE AND ASK ABOUT EVERY FEE DO NOT ACCEPT A DEAL THAT FEELS WRONG. $1774.25 for fees that no one should agree too. More
by butterfly22166
Employees Worked With
CARL, BRYAN, SHAWN
January 13, 2025
Convenient location, quick service, knowledgeable staff that is helpful and listens to your concerns. Was not rushed. Car was clean when I picked it up. that is helpful and listens to your concerns. Was not rushed. Car was clean when I picked it up. More
by Breybird1
Employees Worked With
Jack McCaffery
